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A+ OS

Q-1	How can you change an object's icon?
C	Right-click, Properties, short-cut tab, change the icon button.
Explanation	Right-click, Properties, short-cut tab, change the icon button.

Q-2	You are having problems when Windows 98 boots. How can you create a log file that records the events on boot up?
A	Press F8 as soon as Windows starts, then select bootlog.txt option.
Explanation	Press F8 as soon as Windows starts, then select bootlog.txt option

Q-3	Windows 98 doesn't need SYSTEM.INI or WIN.INI, but it can still use them to support 16 bit Windows 3.x programs that cannot access the Windows 98 Registry. True of False?
A	True
Explanation	True

Q-4	The Windows 3.1 File Manager has been replaced by what in Windows 95?
D	Windows Explorer
Explanation	Windows Explorer Control Panel is a user friendly interface to control Windows settings. Device Manager is a user friendly interface to control hardware settings. Program Manager is a Windows 3.1 interface. Window Commander non-Microsoft file manager is not included with Windows.

Q-5	How do you create a shortcut? (Choose two.)
A	From Explorer, right-click a run file and drag it to the desktop, then select "create shortcut".
B	Right-click desktop, select new, select shortcut.
C	Run Shortcut.Exe.
D	From Control Panel, create shortcut.
E	From Control Panel, System, Settings, Shortcuts.
F	From Control Panel, Shortcuts.
Ans	ab
Explanation	From Explorer, right-click a run file and drag it to the desktop, then select "create shortcut". Right-click desktop, select new, select shortcut.

Q-6	Can Windows 98 dual boot with Windows NT?
A	Yes, but only if Windows 98 is installed first.
Explanation	Yes, but only if Windows 98 is installed first. You must install Windows NT or 2000 only after installing MS-DOS or Windows 9x to prevent MS-DOS or Windows 98 from overwriting the Windows NT or 2000 boot sector and the Windows NT or 2000 startup files. A+ Operating System Technologies Examination Objectives include the following: - Upgrading Windows 95 to Windows 98 - Upgrading from Windows NT Workstation 4.0 to Windows 2000 - Replacing Windows 9x with Windows 2000 - Dual boot Windows 9x/Windows NT 4.0/2000

Q-7	You want your Windows 98 machine to go straight to a DOS prompt as soon as it boots. Which file must you modify to accomplish this?
D	MSDOS.SYS
Explanation	MSDOS.SYS You must edit the line of the MSDOS.SYS containing GUI to read: bootgui=0 If you do edit the MSDOS.SYS file do not remove any of those X's. They are required for compatibility with other programs.

Q-8	When you start Windows 98 in MSDOS mode, what happens to Windows?
D	It is unloaded from memory.
Explanation	It is unloaded from memory.

Q-9	You usually run Windows 98 on your computer, but one day you left a bootable DOS 6.22 diskette in the floppy drive. You let it boot up DOS, and decide to defrag your hard drive using DOS 6.22. What happens to your Windows 98 long file names?
A	They are gone.
Explanation	They are gone. Sorry. Older disk utilities are incompatible with long filenames and will try to erase the LFN entries. It is critical that any disk utility that tries to diagnose the directory structure, including the SCANDISK that is included with MS-DOS 6 and earlier, should never be run on a computer with LFNs. The SCANDISK that comes with Windows 95 is compatible with LFNs.

Q-10	How can you view the amount of available free space on a drive?
A	From My Computer, right-click on the drive, and select Properties.
Explanation	From My Computer, right-click on the drive, and select Properties.

Q-11	What is the purpose of the Registry in Windows 98?
A	It stores system and application configuration data.
Explanation	It stores system and application configuration data. The Registry is a database. It consists of System.dat and Reg.dat. It is used by Windows to store the information, which in Windows 3.x was found in the .INI files and the reg.dat file. The Registry can be used for troubleshooting and enhancing performance in Windows but always use extreme caution when editing the registry. It is very easy to put your Windows out of commission if you delete or change the wrong Value in the Registry.

Q-12	What is the boot sequence for Windows 98?
A	IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT, WIN.COM, USER.DAT, SYSTEM.DAT
Explanation	IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT, WIN.COM, USER.DAT, SYSTEM.DAT

Q-13	In order to switch between applications in Windows, the key combination to use is:
C	[ALT][TAB]
Explanation	[ALT][TAB]

Q-14	In Windows 95, the primary function of Briefcase is:
A	to keep track of the relationship between files on two or more computers.
Explanation	to keep track of the relationship between files on two or more computers.

Q-15	Where are the Windows 98 Registry files located?
A	\WINDOWS
Explanation	\WINDOWS

Q-16	Which file type contains configuration information used by the MS-DOS virtual machine?
A	PIF files
Explanation	A PIF (Program Information File) controls many settings of an MS-DOS Virtual Machine. To make an MS-DOS application operate properly, Windows uses a .PIF (Program Information File) to hold the necessary data to set up the virtual machine. Most MS-DOS applications are provided with their own .PIFs that include the optimum settings. When these are provided, they should be used. Usually, .PIFs are located in the same directory as the program executable file. If no .PIF is provided, Windows will use its default .PIF. If there are problems running the program, or no .PIFs exist, the current .PIF can be modified or a new one created.

Q-17	Select one way to launch an application in Windows 98.
B	Double-clicking on the program icon in Windows Explorer
Explanation	Double-clicking on the program icon in Windows Explorer.

Q-18	What is one way to start an application in Windows 98?
C	Select the application from the Start button Programs menu.
Explanation	Select the application from the Start button Programs menu.

Q-19	To display the hidden files in a folder or directory from Windows 98 Explorer, click the folder and then click:
A	View, Options, and click Show all files.
Explanation	View, Options, and click Show all files.

Q-20	How can you rename a file or folder in Windows 98 using Explorer?
B	Right click the file, and click Rename.
Explanation	Right click the file, and click Rename.

Q-21	A file called MYLONGFILENAME.TXT was created using Windows 98. What would the filename look like in DOS?
A	MYLONG~1.TXT
Explanation	MYLONG~1.TXT In MS-DOS and Windows 3.x, filenames were in what is called an 8.3 ("eight dot three") format. That is, the filename itself was restricted to a maximum of eight characters in length, and the extension to a maximum of three characters in length. Filename and extension are separated by a period. Windows 95 supports long filenames (LFNs). The LFN removes the 8.3 filename limitation of older MS-DOS and Windows operation systems. If you want to read more about long file names you will have to scroll down. In a regular MS-DOS 8.3 file specification directory, all file records are stored in 32-byte records. Ten of these 32 bytes are "reserved." The other 22 bytes are used to store information on starting clusters, creation date, and creation time, and 11 bytes are for the filename itself. LFNs exist on FAT partitions by chopping the filename into 12-byte chunks (stealing one of the "reserved" bytes) and allowing up to 13 chunks, creating a filename of up to 255 characters. When an LFN is saved, the system creates a short name that conforms to the 8.3 standard. Then, each 12 characters is cut off and stored in its own directory section. The directory entries that make up the long filename are called LFN entries. These must be backwardly compatible with MS-DOS programs and with MS-DOS itself. Windows takes the first six characters (no spaces) of the filename, adds a tilde (~), a number, and then the extension. If two or more files have the same first six characters, the number is incremented by one for each. For example, two files named "examdrillApluscore.txt" and "examdrillAplusOS.txt" would become "examdr~1.txt" and "examdr~2.txt".

Q-22	Your customer is running Windows 98 only. He does not use any DOS applications. You use Syedit to view the machines configuration. The AUTOEXEC.BAT file is shown below. What advice would you give?
B	Remove SMARTDRV from AUTOEXEC.BAT.
Explanation	Remove SMARTDRV from AUTOEXEC.BAT. Don't add SMARTDRV.SYS or other device caches in the AUTOEXEC.BAT. Windows 9x has built-in disk-caching.

Q-23	Your customer saved a file as STUDYQUESTIONS.DOC in Windows 98. He rebooted his computer to DOS, but he says he can't find the file. What should you tell him to do?
C	Look for a file called STUDYQ~1.DOC.
Explanation	Look for a file called STUDYQ~1.DOC. Windows takes the first six characters (no spaces) of the filename, adds a tilde (~), a number, and then the extension. If two or more files have the same first six characters, the number is incremented by one for each. For example, two files named "examdrillApluscore.txt" and "examdrillAplusOS.txt" would become "examdr~1.txt" and "examdr~2.txt".

Q-24	To change file attributes in Windows 98, go to:
A	Windows Explorer, click on the file, right-click Properties, and change attributes.
Explanation	Windows Explorer, click on the file, right-click Properties, and change attributes.

Q-25	What is the maximum number of characters in a Windows 98 filename?
D	255
Explanation	255 In a regular MS-DOS 8.3 file specification directory, all file records are stored in 32-byte records. Ten of these 32 bytes are "reserved." The other 22 bytes are used to store information on starting clusters, creation date, and creation time, and 11 bytes are for the filename itself. Long Filenames (LFNs) exist on FAT partitions by chopping the filename into 12-byte chunks (stealing one of the "reserved" bytes) and allowing up to 13 chunks, creating a filename of up to 255 characters.

Q-26	How would you rename a file or folder in Windows 98 by using My Computer?
D	Double Click on the drive, select the file or folder, right-click, and select Rename.
Explanation	Double Click on the drive, select the file or folder, right-click, and select Rename.

Q-27	What happens when you boot Windows 98 and the error message "Missing or corrupt HIMEM.SYS" appears? Windows 98 will:
A	not load.
Explanation	not load. HIMEM.SYS is necessary for Windows 9x to load.

Q-28	In Windows 95, most of the configuration information is stored in:
A	USER.DAT, SYSTEM.DAT
Explanation	USER.DAT, SYSTEM.DAT The Registry is a database. It consists of System.dat and Reg.dat. It is used by Windows to store the information, which in Windows 3.x was found in the .INI files and the reg.dat file. The Registry can be used for troubleshooting and enhancing performance in Windows, but always use extreme caution when editing the registry. It is very easy to put your Windows out of commission if you delete or change the wrong Value in the Registry.

Q-29	Which utility would you use to modify the Registry?
D	REGEDIT.EXE
Explanation	REGEDIT.EXE Of the choices only REGEDIT is the only choice. However, everything necessary to configure the system so that it will work can be handled from the Windows Control Panel. The three areas where Windows 9x preferences/settings can be viewed and configured are the Control Panel, the System Monitor, and the Registry. Directly changing an entry should only be done only by a knowledgeable user. To open REGEDIT, type REGEDIT at a command prompt. This can be obtained by typing the command in the dialog box that appears when you choose Run from the Start menu.

Q-30	Which platform is the most similar to Windows 2000?
A	Windows NT
Explanation	Windows NT Windows 2000 is basically the upgrade of Windows NT. It is "built on NT Technology" (that is what the splash screen says). It was called NT 5 before it got its present name.

Q-31	Where can you check to see if hardware installed on your system is supported by the Windows 2000 Professional operating system?
A	HCL
Explanation	HCL The Hardware Compatibility List can be found at the Microsoft Web Site or on the Windows 2000 installation CD.

Q-32	What is the distributed directory service database similar to NDS, introduced with Windows 2000?
A	Active Directory
Explanation	Active Directory Active Directory provides a single point of network management allowing you to add, remove or relocate network resources. It offers management, scalability and open standards support. In some ways it is similar to Novell Directory Services (NDS).

Q-33	You have a new computer with no OS. You would like to triple boot Windows 95, Windows 98 and Windows NT 4 Workstation. Which operating system should you install first?
D	This cannot be done.
Explanation	This cannot be done. You cannot install both Windows 95 and Windows 98 in a multiple-boot configuration. Windows 98 is intended as an upgrade to Windows 95 and will try to use the same boot file.

Q-34	The executable file for Exam Drill is ED2KTEST.EXE. What would be the affect of typing the command as shown in the picture?
A	Error message "File not found", ED2K isn't a command line interface.
Explanation	You would get the message "File not found" because Exam Drill isn't a command line interface. Windows and DOS commands are also not case sensitive.

Q-35	You currently are running Windows 95/98/ME on your computer in a triple boot configuration. Under the START ] RUN what command could you type to bring you to a Command Prompt with all three Operating Systems?
A	COMMAND
Explanation	COMMAND In Windows 2000 the command would be CMD.

Q-36	What is the first step in configuring the hard drive in a system?
D	Partition the HDD.
Explanation	Partition the HDD (Hard Disk Drive). Partitioning the hard drive (FDISK command) divides it into logical volumes (drive letters).

Q-37	Which type of partition is created by default in Windows 95a?
B	FAT
Explanation	FAT Operating System File System MS-DOS 3.0 - 7 16 bit FAT Windows 3.11 16 bit FAT Windows NT 32 bit NTFS Windows 95a 16 bit FAT (or VFAT for 32 bit disk access) Windows 95 OSR2 32 bit FAT32 Windows 98 32 bit FAT32 Windows 2000 32 bit FAT, FAT32 or NTFS

Q-38	What does setting a partition as Active do?
C	It tells the system where to look for the operating system.
Explanation	It tells the system where to look for the operating system. Using FDISK a primary partitioned then it is marked as "active" this tells the system where to look for the operating system. A+ Operating System Technologies Examination Objectives include Partitioning/Formatting/File System

Q-39	Can you upgrade a Windows 98 PC to Windows NT?
B	No
Explanation	No (But you can dual boot if Windows NT is on a separate NTFS partition.) Upgrading an operating system infers that programs, data and personal settings are retained by the new operating system. Otherwise we would refer to it as a "clean install". Windows 98 runs only on a FAT partition. If you tried to upgrade it to Windows NT the drive would be reformatted with NTFS deleteing all previous programs, data and settings irreversibly.

Q-40	You have just installed a new 20 GB hard drive on a computer. You only want one partition. On that partition you want to install Windows 98. You have already created a DOS partition. Which option do you choose next?
B	Set active partition
Explanation	Set active partition The primary partition and the active partition are two separate things. On a computer with a single operating system, the primary and active partitions are usually the same. A computer with dual-boot might have separate partitions for each operating system. In that case, the active and primary partitions might not be the same. But in this scenario you only want one operating system. You have already created the partition now you must set it as active. The primary partition is where MS-DOS or the Windows boot information is stored on the hard disk drive, and the active partition is where the operating system is stored on the hard drive. If MS-DOS is the only operating system, the primary partition and active partition must be the same. Other operating systems like Windows NT, Windows 2000, Linux and OS/2, for instance can exist on an extended partition.

Q-41	What does the "System" attribute mean for a file?
B	It identifies the file as being a system file.
Explanation	It identifies the file as being a system file. This can be seen by right clicking a file, choosing properties and looking at the attributes.

Q-42	What are the main user interface files in Windows 98?
C	USER.DAT, WIN.INI
Explanation	USER.DAT, WIN.INI

Q-43	What is the purpose of the Registry in Windows 98?
B	It stores system and application configuration data.
Explanation	It stores system and application configuration data. The Registry is a database. It is used by Windows to store the information, which in Windows 3.x was found in the .INI files and the reg.dat file. The Registry can be used for troubleshooting and enhancing performance in Windows, but only use extreme caution when editing the registry. It is very easy to put your Windows out of commission if you delete or change the wrong Value in the Registry.

Q-44	The function of IO.SYS is to place the:
D	Basic input/output services into memory.
Explanation	Basic input/output services into memory. This is the real-mode operating system for Windows 95. Most of the CONFIG.SYS commands have been incorporated into the IO.SYS. IO.SYS does most of the work that was done by the CONFIG.SYS file in MS-DOS. So Windows 9x no longer requires a CONFIG.SYS. IO.SYS includes the files: COMMAND.COM. HIMEM.SYS. IFSHLP.SYS. SETVER.EXE. A+ Operating System Technologies Examination Objectives include System, Configuration, and User Interface files: - IO.SYS - BOOT.INI - WIN.COM - MSDOS.SYS - AUTOEXEC.BAT - CONFIG.SYS - COMMAND LINE PROMPT

Q-45	The three major programs that control Windows resources are?
A	KRNL386.EXE
B	USER.EXE
C	GDI.EXE
D	HIMEM.SYS
E	EMM386.EXE
F	WIN.COM
Ans	abc
Explanation	Windows is a Graphical User Interface (GUI) that provides multitasking capabilities. The Windows operating system consists or three basic files. GDI.EXE - The graphical device interface (GDI) modules: provide routines that draw the images on the display. KRNL386.EXE - The kernel: loads applications, handles all aspects of I/O, and allocates virtual memory. USER.EXE - The user component: handles all input from the user, mouse, keyboard, etc.

Q-46	What does KRNL386.EXE do?
D	It manages memory, schedules tasks, and loads applications.
Explanation	It manages memory, schedules tasks, and loads applications. Windows consists of three core files: KRNL386.EXE, USER.EXE, and GDI.EXE. These programs allocate and keep track of all system resources requested by the applications. They use 64 KB storage areas of extended memory called heaps to keep track of which application is using which resource. They also have the ability to reallocate resources from one application to another.

Q-47	By default, which file is needed to launch Windows 98?
D	WIN.COM
Explanation	WIN.COM WIN.COM is the executable file for Windows 3x - Windows 9x.

Q-48	Which file extension is used by Windows 98 to back up the Registry files when Windows starts successfully?
B	.DA0
Explanation	.DA0 SYSTEM.DA0 and USER.DA0 are automatically created backups of SYSTEM.DAT and USER.DAT from the last successful Windows GUI startup.

Q-49	Windows 98 can start without these files:
D	AUTOEXEC.BAT, CONFIG.SYS
Explanation	AUTOEXEC.BAT, CONFIG.SYS They are still present though for backward compatibility. A+ Operating System Technologies Examination Objectives include System, Configuration, and User Interface files - IO.SYS - WIN.COM - MSDOS.SYS - AUTOEXEC.BAT - CONFIG.SYS

Q-50	Which file is required to boot Windows 98?
C	SYSTEM.DAT
Explanation	SYSTEM.DAT SYSTEM.DAT = stores persistent hardware and software settings related to the system it resides on, contained in the (HKEY_CLASSES_ROOT = Windows 95 and 98 only) and HKEY_LOCAL_MACHINE Hive keys. The Registry can be used for troubleshooting and enhancing performance in Windows but always use extreme caution when editing the registry. It is very easy to put your Windows out of commission if you delete or change the wrong Value in the Registry.

Q-51	Which type of information does DETLOG.TXT contain?
C	Hardware detected and parameters
Explanation	Hardware detected and parameters Windows 95 detection log files: SETUPLOG.TXT - Used to log installation of Windows95. Will note last utility run prior to a system halt. DETCRASH.LOG - Used to log hardware detection during setup. Readable only by setup to determine which module was running when the system halted. DETLOG.TXT - Equivalent of DETCRASH.LOG written in a readable format. NETLOG.TXT - Logs information about detected network components.

Q-52	Where does the system look for boot files?
A	Active partition
Explanation	Active partition Active Partition is the partition on which the BIOS will look for the operating system.

Q-53	What is the boot sequence for Windows 98?
C	IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT, WIN.COM, USER.DAT, SYSTEM.DAT
Explanation	IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT, WIN.COM, USER.DAT, SYSTEM.DAT Identifying the basic system boot sequences and boot methods, including the steps to create an emergency boot disk with utilities installed for Windows 9x, Windows NT, and Windows 2000 is covered on the A+ test.

Q-54	All of the following are major components of an operating system EXCEPT:
D	Applications
Explanation	Applications Operating System (OS) is the software responsible for allocating system resources, such as memory, processor time disk space and peripheral devices. An application uses the OS to gain access to the system resources.

Q-55	If Plug and Play is NOT working, where can you assign system resources?
B	From the Device Manager
Explanation	From the Device Manager Plug and Play (PnP) means hardware installation requiring little or no intervention from the user. Windows NT 4.0 does not support Plug and Play, Windows 9x and 2000 does. A plug and play system consists of: -Plug and play operating system -Plug and play BIOS -Plug and play hardware Legacy Devices are hardware designed prior to Plug and Play which, when installed, will not automatically be installed in the OS and must be setup manually.

Q-56	In which mode can two or more applications be stored in memory at the same time?
D	Protected mode
Explanation	Protected mode Real Mode is a processor mode where addressable memory (RAM) is seen as a linear storage location that cannot be divided into sections, or allocated to memory-intensive programs. Although MS-DOS programs could run only in the first megabyte of memory (MS-DOS programs can run only in real mode), programs were then written that would run in the extended memory controlled by Windows. The term "protected mode" refers to using protected memory. Along with Windows protected mode came the much hated General Protection Fault. This error means that some portion of the Windows protected mode has been violated. For example, when a program writes data outside the portion of memory allocated to it.

Q-57	What should you do to view or change resource settings for a hardware device in Windows 9x?
C	In Device Manager, select device, Properties, and Resources.
Explanation	In Device Manager, select device, Properties, and Resources.

Q-58	What makes Windows 98 quick and easy to configure?
B	Plug and Play
Explanation	Plug and Play Plug and Play is designed so that no user intervention is required in order to install hardware. A Plug and Play system needs to consist of the following to be complete: -Plug and Play operating system -Plug and Play BIOS -Plug and Play hardware

Q-59	Windows 95 operates at:
D	32 bits
Explanation	32 bits If any real-mode drivers are loaded in Windows 95, the system will be forced into a compatibility mode. This will slow down the machine and limit memory utilization. Operating System File System MS-DOS 3.0 - 7 16 bit FAT Windows 3.11 16 bit FAT Windows NT 32 bit NTFS Windows 95a 16 bit FAT (or VFAT for 32 bit disk access) Windows 95 OSR2 32 bit FAT32 Windows 98 32 bit FAT32

Q-60	Windows 95 and Windows 98 incorporates which multitasking operating architecture?
B	Pre-emptive
Explanation	Pre-emptive Windows 9x, NT and 2000 uses Preemptive multitasking. With cooperative multitasking (used by Windows 3.x), applications are required to cooperate and give up control of the CPU while other applications take their turn. But just like in real life, some applications wanted to monopolize the CPU.

Q-61	Windows 3.x incorporates which multitasking operating system architecture?
A	Cooperative
Explanation	Cooperative Windows 9x, NT and 2000 uses Preemptive multitasking. With cooperative multitasking (used by Windows 3.x), applications are required to cooperate and give up control of the CPU while other applications take their turn. But just like in real life, some applications wanted to monopolize the CPU. Windows 3.1 is not on the test anymore but it is important understand the difference between Cooperative and Preemptive.

Q-62	What command is used to partition a hard drive?
A	FDISK
Explanation	FDISK Partitions are logical divisions of a hard drive. A computer might have only one physical hard drive (called hard drive 0), but it can have anywhere from one to 24 logical drives, identified as C to Z. MS-DOS must always be placed on the primary partition, and that partition must always be named C. OS/2, UNIX, and Windows NT/2000 can boot from another drive letter, as well as from the C drive. Partitions exist to divide the disk into several drive letters to make it easier to organize data files. Some users separate data, programs, and operating-system files onto different drives and to accommodate more than one operating system. A+ Operating System Technologies Examination Objectives include Command Prompt Procedures (Command syntax) - MEM - SCANDISK - DEFRAG - XCOPY - COPY - FORMAT - FDISK

Q-63	If you have data on a hard drive that you want to repartition, what should you do first?
A	Backup all files.
Explanation	Backup all files. All data will be lost if you use the Fdisk utility to partition. If you want a product for resizing disk partitions without losing data, then you should check out Partition Magic or Partition Commander.

Q-64	Which feature or file allows Windows 95 to recognize peripherals, load drivers, and assign system resources?
A	Plug and Play
Explanation	Plug and Play Plug and Play is designed so that no user intervention is required in order to install hardware. A Plug and Play system needs to consist of the following to be complete: -Plug and Play operating system -Plug and Play BIOS -Plug and Play hardware

Q-65	Which of the following is true concerning extended partitions?
A	They can contain up to 23 logical drives.
Explanation	They can contain up to 23 logical drives. Any one physical hard drive can be partitioned into up to 24 logical hard drives. Partitioning makes data storage more efficient and allows you to install more than 1 operating system on your PC. Primary partition: A primary partition is completely defined by the entry in the partition table. This entry contains the information about the beginning and end of the partition, the type of the partition and the position of the accompanying boot sector. Extended partition: In the case of an extended partition the entry in the partition table of the MBR describes only the space reserved for the extended partition. This space could be split in up to 23 logical drives. Logical drives can be created only inside an extended partition. In simple words, the extended partition represents the space reserved for the logical drives.

Q-66	In which order do the following items boot?
D	POST, BIOS, BOOT SECTOR, GUI.
Explanation	POST, BIOS, BOOT SECTOR, GUI. When you first boot a computer, POST runs basic hardware tests on memory, drives, processor, etc.. This is followed by the BIOS data that specifies the characteristics of hardware devices, such as memory and hard disk and floppy disk drives, so the system can properly access them. Once this is complete, the boot sector is read which tells the computer where to find the operating system. The operating system then loads the Graphical User Interface (GUI).

Q-67	You backup files on your NTFS partition using the Windows 2000 Backup utility. These files are then restored to a FAT32 partition. Which of the following file properties are retained? (Choose two)
A	Encryption.
B	Permission.
C	Compressions.
D	File attribute
E	Long file names.
F	None of these.
Ans	de
Explanation	File attributes Long file names. FAT32 does not support compression, encryption or specific file permissions.

Q-68	You want to install a tape backup device that uses the enhanced IDE interface. In Windows NT from which dialog box in Control Panel must you install the tape backup device driver?
B	Tape Devices
Explanation	Tape Devices

Q-69	You have purchased a UPS that is listed in the Microsoft Hardware Compatibility List. Which two steps must you perform to install the UPS on your Windows NT Workstation computer? (Choose two.)
A	Connect the UPS to any serial port by using a serial cable with pin connections that meet UPS requirements.
B	Connect the UPS to any parallel port by using a parallel cable.
C	Use the Devices dialog box from Control Panel to start the UPS service.
D	Use the UPS dialog box from Control Panel to configure the UPS settings.
Ans	AD
Explanation	Connect the UPS to any serial port by using a serial cable with pin connections that meet UPS requirements. Use the UPS dialog box from Control Panel to configure the UPS settings.

Q-70	You need to install a MIDI sound device. In Windows NT where do you install the driver?
A	Control Panel -] Multimedia
Explanation	Control Panel -] Multimedia

Q-71	Why should you use one unattended.txt file (answer file) during the unattended installation of the Windows NT Workstation on 100 identical new computers? (Choose one)
A	To provide hardware-specific configuration information and other configuration data for the computers.
Explanation	To provide hardware-specific configuration information and other configuration data for the computers.

Q-72	Mr. Smith wants to install a Windows NT Workstation automatically. He plans to do so by running Winnt.exe with the /u switch. Which of the following file must be used?
B	An unattend.txt file (answer file).
Explanation	An unattend.txt file (answer file). Because Smith only installs one computer, he needs only to specify the computer name and user name in unattend.txt, the UDF file is not necessary.

Q-73	Your network consists of 15 Windows NT Workstations. You want to share the directory C:\ww on a Windows NT workstation and allow certain users access but deny all others. Which security model must you use?
C	User Level Security
Explanation	User Level Security Because the share is based on the user, not the password, it is user level security. You cannot implement share level security on a Windows NT computer.

Q-74	You are preparing to install Windows NT Workstation on your computer. You must support long file names on all partitions and you need the ability to dual-boot between MS-DOS and Windows NT Workstation. Which of the following file system must you use?
D	FAT
Explanation	FAT FAT is the only file system supported by MS-DOS. You can also implement both FAT and NTFS partitions in your system, but the NTFS partitions cannot be accessed from MS-DOS.

Q-75	Under which of the following situation, must you use the NTFS system? (Multiple Choice)
A	Assign permissions to an individual file.
B	Dual boot with MS-DOS
C	Automatically restore the consistency of the file system
D	Compress individual files
Ans	ACD
Explanation	Compress individual files Automatically restore the consistency of the file system Assign permissions to an individual file. You cannot dual boot with MSDOS because MSDOS requires a FAT partition.

Q-76	Your company has just purchased a new Pentium 200 computer for your department. You want to be able to secure your own individual files and folders on the computer, because your coworkers may also need to use the new computer occasionally. Which of the following operating system and file system should you implement?
C	Install Windows NT Workstation and format the hard drive into NTFS file system
Explanation	Install Windows NT Workstation and format the hard drive into NTFS file system Windows NT using NTFS is the only solution to prevent people accessing local files.

Q-77	Which one of the following is a Windows 98 installation file?
A	WIN95_13.CAB
Explanation	WIN95_13.CAB CAB - is the extension for a Windows "Cabinet" file used for installation.

Q-78	A file called MYLONGFILENAME.TXT was created using Windows 95. What would the filename look like in DOS?
A	MYLONG~1.TXT
Explanation	MYLONG~1.TXT DOS is limited to the 8.3 file names. If you then made a second document called for instance MYLONGFILE.TXT it would appear in DOS as MYLONG~2.TXT

Q-79	Which utility is used to access a file from a Windows CAB file?
A	EXTRACT
Explanation	EXTRACT A+ Operating System Technologies Examination Objectives include Windows-based utilities: - MSCONFIG.EXE - REGEDIT.EXE (View information/Backup registry) - REGEDT32.EXE - ATTRIB.EXE - EXTRACT.EXE

Q-80	What is the first step in performing an operating system upgrade?
A	Back up critical data.
Explanation	Back up critical data. The Backup utility helps you protect data from accidental loss if your system experiences hardware or storage media failure. For example, you can use Backup to create a duplicate copy of the data on your hard disk and then archive the data on another storage device such as a hard disk or a tape. If the original data on your hard disk is accidentally erased or overwritten, or becomes inaccessible because of a hard disk malfunction, you can easily restore the data from the archived copy.

Q-81	When upgrading Windows 3.x to Windows 95, how do you preserve groups and .INF settings?
A	Install Windows 95 into the Windows 3.x directory.
Explanation	Install Windows 95 into the Windows 3.x directory If you install Window 95 into the Windows 3.1 directory, Windows settings will be preserved, but it will no longer be possible to access Windows 3.1. If you install Window 95 into a different directory as the Windows 3.1 directory both operating systems will be on your system, but you will not have the settings from one preserved in the other.

Q-82	All of the following log files are created during the installation on Windows 95 EXCEPT:
A	RECOVER.TXT
Explanation	RECOVER.TXT is not created at installation.

Q-83	Your customer is concerned because she just purchased a new computer with Windows 98 and she wants to use an old 16-bit Windows application. What do you tell her?
A	She can use the old application even in Windows 95
Explanation	She can use the old application even in Windows 98.

Q-84	The common installation application for Windows 95/98 applications is:
A	setup.exe
Explanation	setup.exe

Q-85	A customer wishes to install Windows 98 on the D: drive. Drive C: has DOS installed and he wants a dual boot configuration. He has begun installation and faces now the choice where to install Windows 98. Select the answer that best explains how to do this.
A	Choose "Other Directory" and change the drive letter.
Explanation	Choose "Other Directory" and change the drive letter. If you install Window 95 into the Windows 3.1 directory, Windows settings will be preserved but it will no longer be possible to access Windows 3.1. If you install Window 95 into a different directory as the Windows 3.1 directory, both operating systems will be on your system, but you will not have the settings from one preserved in the other.

Q-86	Which file or files could you review to troubleshoot an error encountered during installation?
C	SETUPLOG.TXT, DETLOG.TXT
Explanation	SETUPLOG.TXT, DETLOG.TXT

Q-87	Which of the following Operating Systems cannot dual or multi boot with Windows 98?
C	Windows 95
Explanation	Windows 95 You cannot install both Windows 95 and Windows 98 in a multiple-boot configuration. Windows 98 is intended as an upgrade to Windows 95 and will try to use the same boot file. You can install more than one operating system on your computer and choose which operating system you want to use every time you start your computer. This is called a dual-boot or multiple-boot configuration. Windows 2000 supports multiple booting with MS-DOS, Windows 3.x, Windows 95, Windows 98, Windows NT 3.51, and Windows NT 4.0 as well as some non-MS Operating Systems.

Q-88	Which two files, depending on whether you are installing from a 16bit or a 32bit environment, starts the installation of Windows 2000?
A	Winnt.exe
B	Winnt32.exe
C	Win.com
D	Nt.exe
Ans	ab
Explanation	Winnt.exe Winnt32.exe For starting setup on a computer running MS-DOS or Windows 3.x, use Winnt.exe (with appropriate options). For starting setup on a computer running Windows NT 4.0, Windows 95, or Windows 98, use Winnt32.exe (with appropriate options).

Q-89	Knowing you have a non-standard or unsupported device, which setup option should you choose?
D	Custom
Explanation	Custom Custom Setup gives a user more flexibility and more options as to how the system will be configured.

Q-90	In Windows 95, how do you install a video card whose driver is NOT included in the Windows 95 distribution CD?
C	Using Add/Remove Hardware Wizard, click "have disk" and insert the disk or CD provided by manufacturer.
Explanation	Using Add/Remove Hardware Wizard, click "have disk" and insert the disk or CD provided by manufacturer. If the device is not Plug and Play, or if the video card needs drivers not on the Windows 95 distribution CD, you may have to use the Add/Remove Hardware wizard in Control Panel to tell Windows 2000 what type of device you are installing. After the device is detected, or you identify the device using the Add/Remove Hardware wizard, Windows 2000 may ask you to insert the Windows CD-ROM or the manufacturer's floppy disk so it can load the proper device drivers.

Q-91	Visiting the Microsoft Web site to purchase Windows 2000 for your small home peer to peer network, you are faced with several choices. Which of the following should you choose to best meet your needs?
A	Windows 2000 Professional
Explanation	Windows 2000 Professional Windows 2000 Professional will be enough for a small home network. It can handle 2 processors and 4GB of RAM. There is no such thing as Windows 2000 Enterprise or Workstation (those are terms that refer to Windows NT products). Windows 2000 Server can handle 4 processors and 4GB of RAM. Windows 2000 Advanced Server can handle 8 processors and 64 GB of RAM! Windows 2000 Data Center can support as many as 10,000 users. It can handle 64GB of RAM and as many as 32 processors!

Q-92	What does EMS refer to?
B	Expanded Memory
Explanation	Expanded Memory This is important: Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-93	The Upper Memory Area is located:
A	between 640KB and 1024KB.
Explanation	between 640KB and 1024KB. Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-94	What is Extended Memory?
B	anything above 1024KB.
Explanation	anything above 1024KB. In our diagram this is depicted as the yellow portion. Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-95	Extended Memory is managed by:
C	HIMEM.SYS
Explanation	HIMEM.SYS Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-96	Expanded Memory is:
A	paged memory.
Explanation	paged memory Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-97	Expanded Memory is managed by:
B	EMM386.EXE
Explanation	EMM386.EXE The Expanded Memory Manager (emm386.exe) manages Expanded memory. Expanded Memory - Uses the first 64KB above conventional memory using four 16KB regions called page buffers. It uses bank-switching to page data in and out of memory quickly.

Q-98	Conventional Memory is:
A	anything up to 640KB
Explanation	anything up to 640KB All of the memory above the first megabyte is called extended memory. This name comes from the fact that this memory was added as an extension to the base 1 MB that represented the limits of memory addressability of the original PC's processor, the Intel 8088. With the exception of the first 65,520 bytes, extended memory is not accessible to a PC when running in real mode. This means that under normal DOS operation, extended memory is not available at all; protected mode must be used to access extended memory. The section on processor modes explains this in more detail. The first 64 KB or so of extended memory is the so-called high memory area (HMA) and is accessible in real mode due to the residual effects of a bug in the original Intel 80286

Q-99	By default, DOS will load where?
B	Conventional Memory
Explanation	Conventional Memory Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-100	UMBs, or upper memory blocks are located where?
C	between 640k and 1024KB
Explanation	between 640KB and 1024KB Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-101	What does XMS refer to?
A	Extended Memory
Explanation	Extended Memory Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-102	Virtual Memory is composed of RAM and a what else?
C	Swap file
Explanation	Swap file Virtual Memory - Is an idea intended to resolve out-of-memory problems. If your system needs another megabyte of RAM, but you're using all your RAM, a VM system will just grab a megabyte of unused disk space and use it like RAM.

Q-103	Below, what is the yellow area of memory called?
B	XMS
Explanation	XMS Extended Memory - Anything over 1 MB (1024 KB).

Q-104	You have determined that you need more virtual memory in Windows 98. Where do you set this?
B	On the Performance tab in System Properties
Explanation	On the Performance tab in System Properties.

Q-105	Which driver creates access to the HMA?
B	HIMEM.SYS
Explanation	HIMEM.SYS HMA= High Memory Area A+ Operating System Technologies Examination Objectives include Memory management: - Conventional - Extended/upper memory - High memory - Virtual memory - HIMEM.SYS - EMM386.exe

Q-106	What is a benefit of Virtual Memory?
B	It provides more total memory to applications
Explanation	More total memory to applications Virtual Memory - Is an idea intended to resolve out-of-memory problems. If your system needs another megabyte of RAM, but you're using all your RAM, a VM system will just grab a megabyte of unused disk space and use it like RAM. Hard disk access is typically slower than RAM access.

Q-107	How large is the reserved memory area?
B	384KB
Explanation	384KB (also known as Upper Memory) Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory a.k.a. Reserved Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-108	Expanded Memory is paged through which part of memory?
A	Reserved
Explanation	Reserved EMS is swapped in 16 KB pages four at a time through Reserved Memory.

Q-109	How big is the High Memory Area?
A	64KB
Explanation	64KB HMA is the first 64KB of Extended Memory

Q-110	Below, what is the part of memory called which is depicted as green in our diagram?
A	Conventional
Explanation	Conventional

Q-111	Match the device driver HIMEM.SYS to its operation.
D	Manages the use of extended memory.
Explanation	Manages the use of extended memory. Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-112	Which file is required by Windows 98?
B	HIMEM.SYS
Explanation	HIMEM.SYS Himem.sys is a driver that manages your system's memory. It must be loaded so that Windows 9x can make use of memory above the first megabyte. Himem.sys relies on an interrupt service to report the amount of memory available in the system, and that service is limited to 64MB on ISA-based systems. As a result, Himem.sys cannot identify or use any installed memory above this limit. However, Himem.sys does not impose its limitations on Windows. On start-up Windows 9x loads its own virtual-mode drivers, which handle a range of functions, including hard disk access and memory management. The Windows 9x virtual-mode driver does not have the 64MB limitation. After loading, the virtual-mode driver replaces Himem.sys, and your system is able to make full use of the installed memory.

Q-113	The function of DOS=HIGH is to load:
A	Part of DOS into HMA.
Explanation	Part of DOS into HMA. Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-114	What are two alternate names for Expanded memory?
A	EMS
B	LIM
C	EXMEM
D	Extended Memory
E	Conventional Memory
F	UMB
Ans	ab
Explanation	EMS LIM Expanded memory is provided through a page frame of at least 64 kilobytes in the reserved memory address region. Access to this memory is provided by an expanded memory manager (EMM) software. EMS was developed jointly by Lotus, Intel, and Microsoft (L+I+M) prior to 1988. Therefore, this specification is sometimes referred to as LIM EMS.

Q-115	Memory that is paged from extended memory addresses to a 64 KB window in the upper memory area is known as:
A	Expanded Memory
Explanation	Expanded Memory Memory: -Conventional Memory - First 640KB of RAM, used for DOS applications and TSR's. -Upper Memory - 384KB RAM located between 640KB and 1MB. Used to load MS-DOS device drivers to help increase space available for DOS applications. -High Memory Area - Region between 1MB and 1088KB. -Extended Memory - Region extending from 1088KB to the end of the memory. Was created for DOS applications to be able to access RAM outside of the first 640KB. -Expanded Memory - Uses bank-switching to quickly page data in and out of memory.

Q-116	Your customer is running Windows 98 only. He does NOT use any DOS applications. You notice he has SMARTDRV in the AUTOEXEC.BAT file. What advice would you give?
A	Remove SMARTDRV from AUTOEXEC.BAT.
Explanation	Remove SMARTDRV from AUTOEXEC.BAT. Smartdrive isn't needed by Windows 98, but it is still included on the installation disk and can be found in the Windows directory. When installing Windows 2000 from a 16 Bit environment (booting from a Windows 98 Start Diskette), the installation can be up to 10 times faster using Smartdrive. So copy it over before you install Windows 2000.

Q-117	Your Windows NT Workstation computer is running a large number of applications simultaneously, and you have decided to increase the size of the paging file. How would you do this?
A	Select the change button on the performance tab in the System properties dialog box in Control panel.
Explanation	Select the change button on the performance tab in the System properties dialog box in Control panel.

Q-118	You are experiencing excessive paging on your Windows NT workstation. Which of the following steps is best to fix the problem?
A	Add more memory
Explanation	Add more memory Memory usage is perhaps the most important factor in system performance. One of the ways you may become aware of a memory shortage is if your system is paging frequently. Paging is the process of moving fixed size blocks of code and data from RAM to disk using units called pages in order to free memory for other uses. Although some paging is acceptable because it enables Windows 2000 to use more memory than actually exists, constant paging is a drain on system performance. Reducing paging will significantly improve system responsiveness.

Q-119	On Windows NT Workstation computers, what effect does the order of the bindings of network components have on the system's use of the network?
D	The most frequently used protocols should be moved to the top of the list.
Explanation	The most frequently used protocols should be moved to the top of the list.

Q-120	Which of these statements would be found in the autoexec.bat file?
B	PATH=C:X;
Explanation	PATH=C:X; In addition to the three core files, MS-DOS uses two other startup files. These files are: CONFIG.SYS which loads extra hardware and device drivers not built into the IO.SYS. AUTOEXEC.BAT which loads terminate-and-stay-resident (TSR) programs selected by the user and sets up the environment variables such as TEMP and PATH. These files are not required to start the machine, but they add any additional startup configuration required by the user or applications.

Q-121	If AUTOEXEC.BAT is found in the root during boot up, which file contains the batch processor to interpret it?
B	COMMAND.COM
Explanation	COMMAND.COM 1- MS-DOS system startup process: 2- The ROM BIOS looks for an operating system. It checks for the presence of IO.SYS and MSDOS.SYS. 3- The operating system processes the CONFIG.SYS file. 4- COMMAND.COM is loaded. 5- The operating system processes the AUTOEXEC.BAT file. 6- COMMAND.COM presents the active-drive prompt and waits for a command.

Q-122	Which file provides the user interface in DOS?
A	COMMAND.COM
Explanation	COMMAND.COM - Interprets user commands by acting as a translator and sending them directly to the processor. A+ Operating System Technologies Examination Objectives include System, Configuration, and User Interface files: - IO.SYS - WIN.COM - MSDOS.SYS - AUTOEXEC.BAT - CONFIG.SYS - COMMAND LINE PROMPT

Q-123	You wish to make a diskette bootable. From the "C" prompt what would you type?
A	sys a:
Explanation	sys a: SYS transfers the operating system files to another disk. The three files that are transferred are IO.SYS, MSDOS.SYS, and COMMAND.COM. (If you are using IBM's version of DOS, they are named IBMIO.SYS, IBMDOS.SYS, and COMMAND.COM).

Q-124	Which files must be present to make a drive bootable in either DOS or Windows 95?
C	IO.SYS, MSDOS.SYS, COMMAND.COM
Explanation	IO.SYS, MSDOS.SYS, COMMAND.COM A+ Operating System Technologies Examination Objectives include System, Configuration, and User Interface files: - IO.SYS - BOOT.INI - WIN.COM - MSDOS.SYS - AUTOEXEC.BAT - CONFIG.SYS

Q-125	Which driver provides caching services for HDD on DOS computers?
C	SMARTDRV.EXE
Explanation	SMARTDRV.EXE Smartdrive isn't needed by Windows 98 but it is still included on the installation disk and can be found in the Windows directory. When installing Windows 2000 from a 16 Bit environment (booting from a Windows 98 Start Diskette) the installation can be up to 10 times faster using Smartdrive. So copy it over before you install Windows 2000.

Q-126	You want to add a user to the Network system group. Which of the following action should you take?
C	The membership of the network system group cannot be modified.
Explanation	The membership of the network system group cannot be modified. When you connect to the resources of a computer over the network, you are automatically in the network system group. If you connect to the resources in a local computer, you are not in the network system group. If you can understand this, you will see that you cannot add a user to the network system group manually.

Q-127	You are logging on to a Windows NT Workstation computer by typing your user name and password in the Logon Information dialog box. Which of the following statements regarding the logon are true? (Choose two)
A	User names are case-sensitive in Windows NT
B	Passwords are case-sensitive in Windows NT.
C	User name are not case-sensitive in Windows NT.
D	Passwords are not case-sensitive in Windows NT.
Ans	BC
Explanation	Passwords are case-sensitive in Windows NT. User name are not case-sensitive in Windows NT.

Q-128	From what dialog box do users change their passwords?
D	The Windows NT Security dialog box.
Explanation	The Windows NT Security dialog box. This is accessed by pressing CTRL+ALT+DEL

Q-129	Which of the following applications can be used to create a user account in Windows NT Workstation? (Choose all that apply)
B	User manager
Explanation	User manager Administrative Wizard is only available on Widows NT server.

Q-130	Which driver in the CONFIG.SYS file controls the mouse?
B	MOUSE.SYS
Explanation	MOUSE.SYS

Q-131	Which program would you use to delete or create a disk partition on a hard disk?
C	FDISK
Explanation	FDISK The FDISK program is the primary tool to manage disk partitions. You can use FDISK to delete partitions, create partitions, logical drives and more. One of the little known but very useful features of FDISK is its ability to overwrite the master boot record of a hard drive. This is valuable if you happen to catch a boot-sector virus. To use this, you would start FDISK with the /MBR option. Be very careful with FDISK, as it will destroy all data on a hard drive unless you use the /MBR option.

Q-132	What would happen if you entered the following command at a DOS prompt?
A	Return to the parent directory
Explanation	Return to the parent directory For instance if you were in C:\WINDOWS\DESKTOP and gave the command CD.. You would find yourself in C:\WINDOWS To return to the main (or root) directory C:\, give the command: cd \ The backslash (`\') is DOS's symbol for the top directory.

Q-133	What is the DOS command to delete a directory?
A	RMDIR
B	RD
C	RMPATH
D	DEL
Ans	ab
Explanation	RMDIR RD Note: RMDIR and RD will not allow you to remove the directory unless it is completely empty of all files and subdirectories.

Q-134	The following statements are found in CONFIG.SYS EXCEPT:
A	ECHO ON
Explanation	ECHO ON ECHO ON is found in the Autoexec.bat. A+ Operating System Technologies Examination Objectives include System, Configuration, and User Interface files: - IO.SYS - BOOT.INI - WIN.COM - MSDOS.SYS - AUTOEXEC.BAT - CONFIG.SYS - COMMAND LINE PROMPT

Q-135	Which of the following counters in the Performance Monitor indicates that your system requires more memory? (Multiple Choice)
A	Pages/sec ]=5
B	Pages/sec * Average Disk Sec/Transfer ]10
C	Pages Output/sec ]10
D	Pages write/sec ] 20
Ans	AB
Explanation	Pages/sec ]=5 Pages/sec * Average Disk Sec/Transfer ]10 Pages/sec is the number of pages read from the disk or written to the disk to resolve memory references to pages that were not in memory at the time of the reference. This is the sum of Pages Input/sec and Pages Output/sec. This counter includes paging traffic on behalf of the system Cache to access file data for applications. This value also includes the pages to/from non-cached mapped memory files. This is the primary counter to observe if you are concerned about excessive memory pressure (that is, thrashing), and the excessive paging that may result

Q-136	Which of the following utility can be used to monitor memory utilization? (Multiple Choice)
A	Performance monitor
B	Task Manager
C	Event Viewer
D	Windows NT diagnostic
Ans	AB
Explanation	Performance monitor Task Manager

Q-137	What program or service captures, filters, and analyzes network traffic in Windows NT?
B	Network Monitor
Explanation	Network Monitor

Q-138	What happens to files deleted from the Recycle Bin?
D	Associated entries in the FAT are removed.
Explanation	Associated entries in the FAT are removed. When a hard drive is formatted, a File Allocation Table (FAT) is created. This table keeps track of where the files are on the hard drive, what sector it starts. When a file is deleted, it is actually the entry in the FAT that is erased, not the file itself. It would be like having a text book with an index. There are utilities on the market like Norton Utilities which can scan your hard drive and identify data that is on your computer and give you the option of "undeleting" it. Microsoft used to include this type of utilities with DOS, but since Windows 95 has the Recycle Bin, it is no longer included. If you delete something and don't do anything else on your computer, you could use Norton Utilities to undelete the file. The problem is that Windows is always doing things in the background that use hard drive space. The swap file is often reading and writing to your hard drive. Most programs are not specific about what space it uses on the hard drive so it either uses the first available space or it randomly writes to any available space. Some of the space that the swap file uses could actually be in use by the file you want to retrieve. Since the FAT information for that file has been erased, programs don't recognize that data as anything important. It may write over the data.

Q-139	After installing a program on your Windows 2000 computer you receive the following error: "Files that are required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability Windows must restore the original versions of these files." Which feature of Windows 2000 causes this notification to appear?
A	Windows file protection.
Explanation	Windows file protection. In its quest to make Windows more stable, Microsoft implemented a technology in Windows 2000 to monitor crucial system files, and replace them as necessary. This technology is varyingly called Windows File Protection (WFP), System File Protection (SFP), and System File Checker (SFC). WFP runs in the background and monitors your system for changes. When a change is applied to any file that is considered "protected," WFP will normally attempt to restore the file to what it thinks is the right version. This causes one of two things to happen. Either the file is stored locally in %SYSTEMROOT\system32\dllcache, and is simply copied over or Windows prompts you for the installation media. On Windows 2000 Professional, the DllCache is usually around 50MB. On Server, it is 300 MB. Not all of the "crucial" files are crucial, such as fonts, Active X Controls (OCX files) and help files, but it does help make Windows more resistant to inexperienced "deleters" cleaning up their hard drive.

Q-140	Which command copies the system files to the boot sector of a hard drive?
B	SYS
Explanation	SYS SYS transfers the operating system files to another disk. The three files that are transferred are IO.SYS, MSDOS.SYS, and COMMAND.COM. (If you are using IBM's version of DOS, they are named IBMIO.SYS, IBMDOS.SYS, and COMMAND.COM).

Q-141	A system will boot from a FDD but NOT from a HDD. Which of the following should you do?
A	Verify the presence of two hidden .SYS files and COMMAND.COM.
Explanation	Verify the presence of two hidden .SYS files (IO.SYS and MSDOS.SYS) and COMMAND.COM. These are hidden files and can be seen by using: attrib -h A+ Operating System Technologies Examination Objectives include System, Configuration, and User Interface files: - IO.SYS - BOOT.INI - WIN.COM - MSDOS.SYS - AUTOEXEC.BAT - CONFIG.SYS - COMMAND LINE PROMPT

Q-142	Your customer installed an application in C:/TEST directory. The application's executable file is APPRUN.EXE. Which two of the following are true?
A	You must add C:\TEST to the PATH statement before launching the application.
B	You can only run APPRUN.EXE from C:\ or C:\DOS.
C	Add C:\TEST to the PATH statement, otherwise, you can only run APPRUN.EXE from the C:\TEST directory.
D	Add C:\TEST to the PATH statement, you will be able to launch the application from any directory.
Ans	CD
Explanation	Add C:\TEST to the PATH statement, otherwise, you can only run APPRUN.EXE from the C:\TEST directory. Add C:\TEST to the PATH statement, you will be able to launch the application from any directory. The path statement in the AUTOEXEC.BAT file allows you to start DOS applications from any directory. The PATH statement in AUTOEXEC.BAT should reads: PATH = C:\;C:\DOS;C:\TEST

Q-143	Which of the following would format a hard drive properly so that it would be bootable?
D	FORMAT C: /S
Explanation	FORMAT C: /S A+ Operating System Technologies Examination Objectives include Command Prompt Procedures (Command syntax): - DIR - ATTRIB - VER - MEM - SCANDISK - DEFRAG - FORMAT - FDISK

Q-144	Which DOS command is used to display the attributes of the IO.SYS file?
A	ATTRIB IO.SYS
Explanation	ATTRIB IO.SYS A+ Operating System Technologies Examination Objectives include Windows-based utilities such as ATTRIB.EXE, EXTRACT.EXE, DEFRAG.EXE, EDIT.COM, FDISK.EXE, or SYSEDIT.EXE

Q-145	Which statement is correct about DOS and Windows file naming conventions?
D	File names are not case-sensitive.
Explanation	File names are not case-sensitive This is the only true statement listed.

Q-146	Identify the correct boot sequence for DOS 6.x
A	IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT
Explanation	IO.SYS, MSDOS.SYS, CONFIG.SYS, COMMAND.COM, AUTOEXEC.BAT DOS Boot Sequence 1. Loads OS (IO.SYS & MSDOS.SYS) 2. Loads CONFIG.SYS 3. Loads COMMAND.COM 4. Runs AUTOEXEC.BAT The Minimum files that MS-DOS needs in order to operate are: IO.SYS MSDOS.SYS COMMAND.COM

Q-147	You install an ISA sound card into your Windows 2000 Professional system. The card fails. You reboot and go into "Safe Mode". What do you do?
C	Disable the ISA sound card driver using Device Manager.
Explanation	Disable the ISA sound card driver using Device Manager. You can enter Safe Mode by restarting your computer and Choosing Safe Mode from the Advanced Startup Options (F8).

Q-148	You have recently installed a new device driver on your computer which is running Windows 2000 Professional. When you restart your system you receive a Blue Screen of Death error. What would be the easiest way to attempt to restore your system to a bootable state?
A	Start the machine and when the list of available operating systems appears, press F8 to get to the Windows 2000 Advanced Options Menu. Choose "Last Known Good Configuration."
Explanation	Start the machine and when the list of available operating systems appears, press F8 to get to the Windows 2000 Advanced Options Menu. Choose "Last Known Good Configuration." Choosing Last Known Good Configuration provides a way to recover from problems such as a newly added driver that may be incorrect for your hardware. It does not solve problems caused by corrupted or missing drivers or files.

Q-149	After you just installed a new video adapter your Windows 2000 computer doesn't start. What should you use to repair this?
A	Recovery Console
Explanation	Recovery Console If safe mode and other startup options do not work, you can consider using the Recovery Console; however, this method is recommended only if you are an advanced user or administrator who can use basic commands to identify and locate problem drivers and files. The Recovery Console is a command-line console that you can use after starting the computer with the Setup compact disc (CD) or with floppy disks you have created from the CD. LKGC and Device Manager certainly won't work if you can't access them. In the scenario above your computer doesn't start. Setup Manager is used to make a script file used in unattended setups.

Q-150	You are running Windows NT 4.0 on your computer. You have two SCSI controllers and two SCSI Hard drives and you want fault tolerance and be able to access data even if any one of the items fail. What is the best method?
C	Disk Duplexing
Explanation	Disk Duplexing Disk mirroring uses two hard disks and one controller. Disk duplexing is the same thing but uses two hard disks and two controllers. Stripe Set with parity requires a minimum of three hard disks. Striped volumes (Windows 2000) and Striped sets (Windows NT) are created by combining areas of free space on 2 or more disks. It does not provide fault tolerance. If a disk malfunctions data is lost. RAID 5 is the same as a Stripe Set with parity (Windows NT) or a Striped volume with parity (Windows 2000). In the question above RAID 5 would have provided fault tolerance but it would not be possible because you only have 2 disks.

Q-151	Your computer has an "on board" built in 10 Mb Ethernet adapter. You then install a 100 Mb Ethernet adapter. The new adapter isn't functioning. What should you do so that Windows 2000 Professional uses only the new adapter?
A	Use Device Manager to disable the 10 Mb adapter.
Explanation	Use Device Manger to disable the 10 Mb adapter. Disabling a device prevents the device drivers from loading during startup. The physical device may still be present in your computer.

Q-152	Windows 2000 drivers and operating system files have been digitally signed by Microsoft to ensure their quality. This could save you hours of work repairing damage done by poorly written driver software. Under System Properties in Control Panel where would you enable this feature?
A	Driver Signing
Explanation	Driver Signing Windows 2000 drivers and operating system files have been digitally signed by Microsoft to ensure their quality. A Microsoft digital signature is your assurance that a particular file has met a certain level of testing, and that the file has not been altered with or overwritten by another program's installation process. With Driver Signing you can select one of the following: -Ignore to allow all device drivers to be installed on this computer, regardless of whether they have a digital signature. -Warn to display a warning message when an installation program tries to install a driver without a digital signature. -Block to prevent an installation program from installing device drivers without a digital signature.

Q-153	On your Windows 98 startup disk you would like to edit the startup files. Where you would you find the mouse driver mouse.sys?
A	CONFIG.SYS
Explanation	CONFIG.SYS Device drivers are loaded from the config.sys file in a DOS environment.

Q-154	Which provides the quickest data access time?
A	RAM
Explanation	RAM RAM stores program and application data for quick access.

Q-155	What is the maximum hard drive size that DOS 6.0 will recognize?
A	512MB
Explanation	512MB Due to this limitation, a hard disk with a capacity 512 MB will appear as having 512 MB under some circumstances. This problem is a result of combining the geometry-specification limitations of the IDE/ATA standard and the BIOS Int 13h standard. This limitation is alternatively referred to as the 504 MB or the 528 MB barrier, depending on whether you are looking at binary or decimal megabytes.

Q-156	In CMOS set-up, if you enable ROM BIOS Shadowing, what happens?
E	A copy of the BIOS is placed in RAM
Explanation	A copy of the BIOS is placed in RAM When enabled, this parameter turns on BIOS ROM shadowing for the block of memory that contains your system BIOS. This is normally F0000 to FFFFF (64K). In short, it speeds up your system by copying the contents of your system BIOS code from the slow ROM in which it resides into faster RAM. This setting normally defaults to "Enabled". Since the system BIOS code is used so extensively, shadowing it can cause a great deal of system performance improvement.

Q-157	Each line of CONFIG.SYS specifies some type of configuration such as:
A	Device drivers and system settings
Explanation	Device drivers and system settings

Q-158	Which function is NOT available through Device Manager?
D	Enabling virus checker
Explanation	Enabling virus checker You can configure devices using the Add/Remove Hardware wizard in Control Panel or the Device Manager. You cannot enable virus checking through Device Manager.

Q-159	A customer calls and says the computer is not detecting hardware automatically in Windows 98. What could be the problem?
D	BIOS is not Plug and Play.
Explanation	BIOS is not Plug and Play. Upgrade the BIOS or manually configure the device. A Plug and Play system needs to consist of the following to be complete: -A Plug and Play operating system -A Plug and Play BIOS -Plug and Play hardware

Q-160	From which location do you install new hardware that is not PnP under Windows 98?
B	Control Panel, Add New Hardware
Explanation	Control Panel, Add New Hardware Legacy Cards are hardware designed prior to Plug and Play which, when installed, will not automatically be setup by the OS and must be setup manually.

Q-161	HIMEM.SYS gives the following error. "HIMEM has found unstable memory at 3D21:543CB20." This means that the ___________is probably bad.
D	RAM chip
Explanation	RAM chip HIMEM.SYS is device driver created to open up the HMA by unmasking the A20 wire, and act as a gateway to Extended Memory. Directs all applications where to go in Extended Memory to avoid conflicts with other applications using Extended Memory. There is a version for both DOS and Windows. Extended memory cannot be accessed unless HIMEM.SYS is running.

Q-162	The Device Manager section of System found in Control Panel shows an X through an icon. What does this mean?
B	The device has been disabled.
Explanation	The device has been disabled. This is different from uninstalling a device. The device will remain disabled until you right click on it and enable it on its properties sheet.

Q-163	Which of the following will display the network card configuration settings?
A	Device Manager
Explanation	Device Manager You can configure devices or view hardware configuration using Device Manager.

Q-164	In Windows NT, which of the following applet in the Control Panel can be used to remove a SCSI adapter?
D	SCSI Adapters
Explanation	SCSI Adapters

Q-165	While in the Device Manager, you notice an exclamation point next to the CD ROM. What does this mean?
B	The CD ROM has a resource conflict.
Explanation	The CD ROM has a resource conflict. The exclamation point means there is most likely a resource conflict. A red "X" means the device has been disabled.

Q-166	The part of Windows 98 that allows peripherals to be detected automatically is called:
C	Plug and Play
Explanation	Plug and Play Plug and Play is designed so that no user intervention is required in order to install hardware.

Q-167	A cluster is the minimum file allocation unit. A cluster is composed of:
C	Sectors
Explanation	Sectors A hard disk drive is divided into tens of thousands of small arcs. Each arc is called a sector and holds 512 bytes of data. A cluster, not a sector is the basic unit of storage. Clustering means to combine a set of contiguous sectors and treat them as a single unit in the FAT. Using 32-bit FAT provided with Windows 95 OSR2 or Windows 98 the cluster size is set at a default of 4 KB.

Q-168	You install a new video card and driver that allows 16 million colors instead of just 256 like your old one, but when you reboot your display hasn't changed. What are two ways you can change the display?
A	right-click Desktop, Properties, Settings
B	start, Programs, Video, Utilities, Settings
C	start, Explorer, Video, Settings
D	edit video settings in System.ini
E	left-click Start, Settings, Control Panel, Display
F	Control Panel, System, Device Manager
Ans	ae
Explanation	right-click Desktop, Properties, Settings left-click Start, Settings, Control Panel, Display Use Display in Control Panel to customize your desktop and display settings. These settings control how your desktop looks and how your monitor displays information. You can completely customize the colors and fonts that are used in Windows on your screen. You can also set a picture, pattern, or HTML document as your wallpaper, or set up a screen saver with a password to protect your work. Visual effects are available to smooth fonts or enhance the appearance of menus and file commands when you open and close them. With Display, you can also change display settings on your computer. You can specify color settings, change your screen resolution, and set the refresh rate for your monitor. If you are using multiple monitors, you can specify individual settings for each display.

Q-169	You currently have Windows 98 on your machine. How can you display IRQ, DMA, and I\O port information? (Choose two.)
A	start, Settings, Control Panel, System, Device Manager, double-click computer
B	right-click "My Computer", Properties, Device Manager, double-click "My Computer"
C	run MSD
D	run Explorer, System, Properties, Settings
E	view the System Key in the Registry
F	right-click "My Computer", Properties, Hardware Profiles
Ans	ab
Explanation	start, Settings, Control Panel, System, Device Manager, double-click computer right-click "My Computer", Properties, Device Manager, double-click "My Computer" Each resource that is assigned to your device must be unique or the device does not function properly. For Plug and Play devices, Windows 2000 automatically ensures that these resources are configured properly. Occasionally, two devices require the same resources, resulting in a device conflict. If this occurs, you can manually change the resource settings to be sure that each setting is unique. However, sometimes two devices can be shared, such as interrupts on PCI devices, depending on the drivers and computer. When you install a non-Plug and Play device, the resource settings for the device are not automatically configured. Depending on the type of device you are installing, you may have to manually configure these settings, which should be supplied in the instruction manual that came with your device. You can configure devices using the Add/Remove Hardware Wizard in Control Panel or the Device Manager.

Q-170	The Windows 98 Device Manager reports a conflict on the modem. To find what may be causing the conflict, you would:
A	Check the Resource tab for conflicting devices
Explanation	Check the Resource tab for conflicting devices This will be found in Device Manager. A yellow circle with exclamation point indicates a conflict.

Q-171	You want to specify communication settings for COM2 on your Windows NT Workstation computer. Which of the following program or module would you use to do this?
B	Ports program in Control Panel
Explanation	Ports program in Control Panel

Q-172	You install a 32-bit application designed for Microsoft Windows NT Workstation 4.0 that will use your modem. What can you use to configure your modem so that it can be used by the new application?
B	Modems properties dialog box in control panel.
Explanation	Modems properties dialog box in control panel.

Q-173	Nathan uses one PC card slot in his laptop computer to hold a network adapter when he is in the office and to hold a modem when he is away from his office. He wants to configure Windows NT Workstation to disable network support and to enable dial-up networking when he is away from the office. How can Nathan do this?
D	Create a hardware profile for each of the two configurations in the System properties dialog box in Control Panel.
Explanation	Create a hardware profile for each of the two configurations in the System properties dialog box in Control Panel.

Q-174	The critical components to Plug and Play are Operating system, BIOS, device drivers, and what else?
D	Hardware peripherals
Explanation	Hardware peripherals In order for Plug and Play to work, the system must have three things: A Plug and Play BIOS A Plug and Play device with the appropriate drivers A Plug and Play operating system Windows 95 uses the Configuration Manager (CONFIGMG.VXD) to collect BIOS information and manage the assignment of IRQ, DMA, and other settings. During each startup, the Configuration Manager searches the system for all information, checks for conflicts, and reconfigures as necessary to resolve conflicts. Any time a new device without a driver is detected, the Configuration Manager launches the necessary wizard to configure the device. When Plug and Play does not work or there is a conflict and the solution is usually in the Device Manager.

Q-175	You have just installed a new modem under Windows 98 and can no longer connect with your Internet service provider with the original Dial-up Networking entry. What should you do?
D	Select the new modem from the Dial-up Networking connection's properties.
Explanation	Select the new modem from the Dial-up Networking connection's properties. The dial-up connection's properties need to be changed so the new modem will be used to connect to the ISP. There is no reason to assume the telephone line is dead. Windows 98 most likely has recognized and configured the new modem by itself using Plug-and-Play technology.

Q-176	Your Windows NT Workstation computer was manually configured for TCP/IP. You cannot establish a connection to any host on a remote subnet, yet you can connect to any host on your own subnet. What do you suspect is a possible cause of the problem?
A	The default gateway is missing or incorrect
Explanation	The default gateway is missing or incorrect If two hosts have different network ID's, they belong to different segments on the network. They must communicate with each other remotely through a router or default gateway.

Q-177	Your Windows NT Workstation computer needs to communicate via routers across the network. Which TCP/IP configuration parameters must you set? (Choose three.)
A	A range of IP Addresses for a scope
B	Subnet mask
C	Default gateway
D	IP Address
Ans	BCD
Explanation	Subnet mask Default gateway IP Address Every computer on a TCP/IP network needs an IP address and subnet mask. These will uniquely identify the machine so other machines can find it. When a router comes into the picture (And the internet is built on routers) you need a devault gateway which is where all communication passes through twhich is not destined for the local network.

Q-178	With which protocol or service, can your Windows NT Workstation automatically obtain its IP address?
A	DHCP
Explanation	DHCP DHCP is a server-based administration utility used to automatically assign IP addresses to clients. Configuration information supplied to DHCP clients by a DHCP server include: - IP address - Subnet Mask - Default gateway address - Domain Name Server (DNS) address - NetBIOS Name Server address

Q-179	What is 10baseT? (Choose Two.)
A	Specification for twisted-pair cable
B	Specification for cable terminators
C	10 megawatt transceiver
D	Sends data at 10 Kilobits (KB) / sec
E	Sends data at 100 Kilobits (Kb) / sec
F	Sends data at 10 Kilobits (Kb) / sec
Ans	af
Explanation	Specification for twisted-pair cable Sends data at 10 Kilobits (Kb) / sec

Q-180	A LAN is a local area network. A WAN is a wide area network. Which of the following qualifies as a LAN? (Choose three.)
A	Several stand-alone computers on the same floor in a building.
B	One computer in Chicago and one in Gdansk connected through an ISDN line.
C	Two computers on different floors in a building linked with an Ethernet connection.
D	One computer and two HP JetAdmin printers connected by an active hub using the DLC protocol.
E	One NT server and 20 Windows 95 client connected by a direct cable connection.
F	Several stand-alone computers in the same room.
Ans	CDE
Explanation	Two computers on different floors in a building linked with an Ethernet connection. One computer and two HP JetAdmin printers connected by an active hub using the DLC protocol. One NT server and 20 Windows 95 client connected by a direct cable connection.

Q-181	DHCP stands for dynamic host configuration protocol. If you have a DHCP server, this means that configuring client IP addresses:
B	is automatically done by the DHCP server.
Explanation	is automatically done by the DHCP server. If "obtain IP address automatically" is chosen then the IP address will be assigned from a DHCP server. Dynamic Host Configuration Protocol (DHCP) is a TCP/IP standard for simplifying management of host IP configuration. The DHCP standard provides for the use of DHCP servers as a way to manage dynamic allocation of IP addresses and other related configuration details to DHCP-enabled clients on your network.

Q-182	You are using the IPX/SPX protocol on your network, and your newly installed Windows 98 PC won't connect to any of the servers. All the hardware checks out fine, and all the drivers are properly loaded. All the cable connections check out fine. What is probably the problem?
C	Check the frame type on the Windows 98 PC.
Explanation	Check the frame type on the Windows 98 PC. The frame type must sometimes be manually configured if IPX/SPX is the protocol being used on a Windows machine.

Q-183	The internet uses which network protocol?
C	TCP/IP
Explanation	TCP/IP On my machine it even says in parentheses "TCP/IP (Internet Protocol)"

Q-184	Which protocol would you use to transfer files through the Internet?
A	FTP
Explanation	FTP File Transfer Protocol (FTP) Transfers files to and from a computer running an FTP server service (sometimes called a daemon).

Q-185	What is the function of a WINS server?
A	It resolves NetBIOS names to IP addresses.
Explanation	It resolves NetBIOS names to IP addresses. Windows Internet Naming Services, or WINS, is a dynamic database located on a Windows NT Server, which stores NetBIOS names to IP address mappings.

Q-186	Which two of the following terms refer to a Windows NT Server but not to a Windows 2000 Server.
A	Member Server
B	Domain Controller
C	Primary Domain Controller
D	Backup Domain Controller
Ans	cd
Explanation	Primary Domain Controller Backup Domain Controller In the Windows 2000 Domain model, Servers are either Domain Controllers (takes part in Active Directory replication) or they are Member Servers.

Q-187	A client configured to use only TCP/IP can ping a resource by its IP address but not by its FQDN (Fully Qualified Domain Name). What may be the cause?
A	It is not correctly configured to access a DNS Server.
Explanation	It is not correctly configured to access a DNS Server. DNS is a service which maps an IP address to a FQDN.

Q-188	With your Windows NT 3.51 client computer you want to access a Novell NetWare Server. What protocol should you install?
A	NWLink, Microsoft's implementation of Novell's IPX/SPX
Explanation	NWLink, Microsoft's implementation of the protocol IPX/SPX. NetWare's default protocol is IPX/SPX. NDS - Novell Directory Service isn't a protocol. Active Directory - Microsoft's Directory Service was first implemented in Windows 2000, and is not a protocol. NetBEUI NetBIOS Enhanced User Interface is a non-routable protocol for small Microsoft based networks.

Q-189	You connect at your office every day to a shared network resource. You want to map a drive on your Windows 98 computer to that resource so it appears as a new drive in My Computer. What is the correct UNC (Universal Naming Convention) to map a network drive?
A	\\COMPUTER_NAME\SHARE_NAME
Explanation	\\COMPUTER_NAME\SHARE_NAME To map a drive letter to a network computer or folder: Open Windows Explorer. On the Tools menu, click Map Network Drive. Select the drive letter to map to the shared resource. Type the server and share name of the resource, in the form of \\COMPUTER_NAME\SHARE_NAME Or click Browse to locate the resource.

Q-190	Which statement is true about using a peer-to-peer network?
C	Computers share resources with any other computer.
Explanation	Computers share resources with any other computer. A Peer-to-Peer network does not rely on the use of a central file server to share files. Each workstation relies on another workstation to have it's resources made available. They are very difficult to maintain security and must be limited to about no more than ten machines but they are inexpensive and have no central point of failure.

Q-191	Which option is not a form of a network? (Choose two.)
D	NAN (National Area Network)
Explanation	NAN (National Area Network)

Q-192	A Client/Server LAN _______.
D	employs a dedicated station as the server.
Explanation	employs a dedicated station as the server.

Q-193	Which type of networking does Windows 95 provide if there is no dedicated server present?
A	Peer-to-Peer
Explanation	Peer-to-Peer

Q-194	You are all ready to work on your new peer to peer network. You can see other computers in Network Neighborhood but why can't other network users see any files or printers on your computer?
D	You haven't enabled any file or print sharing capabilities.
Explanation	You haven't enabled any file or print sharing capabilities.

Q-195	Which of the following is NOT internet related?
C	Spooling
Explanation	Spooling Spooling refers to printing. The others are protocols.

Q-196	An internet file has been saved using File/Save on the browser but now you do not remember to which directory you saved it. From Windows Explorer what extension should you select to be searched?
A	.HTM
Explanation	.HTM Web documents usually have the extension .htm or .html (HyperText Markup Language). If you did a search for .htm the search results would contail documents with either of these endings. A+ Operating System Technologies Examination Objectives include File naming conventions (Most common extensions).

Q-197	Why does a successfully mapped network drive disappear every time you reboot the computer?
B	You did not enable Reconnect at Logon.
Explanation	You did not enable Reconnect at Logon. To make your drive mapping permanent, you must click the Reconnect at Logon box.

Q-198	The topology in the picture is what kind of topology
A	Star
Explanation	Star A star topology is one in which all clients radiate from a central hub. If one client is out of commission it has no effect on the others.

Q-199	The topology in the picture is what kind of topology?
A	Ring
Explanation	Ring A ring topology is one in which computers are connected in a closed loop. Each computer connects directly to two others.

Q-200	The secretary wants to print to the office manager's printer but cannot connect to it. All of the following are reasons this may be happening EXCEPT:
D	The network bindings are set in the wrong order.
Explanation	The network bindings are set in the wrong order. What order the bindings are set is a speed issue not a connectivity issue. The other three choices would affect whether the secretary can access the printer.

Q-201	Which of the following would not be used for internet security?
B	HTTP
Explanation	HTTP HyperText Transfer Protocol, the client-server TCP/IP protocol used on the World Wide Web for the exchange of HTML documents is not a secure protocol. HTTPS, however, is a secure protocol. You will notice that when you use a web browser and are connected to a secure server using the Secure Socket Layer (SSL) there is a small icon of a closed lock somewhere in the browsers task bar. If you look at the URL or address it should begin with HTTPS instead of HTTP.

Q-202	The IP address and UNC (Universal Naming Convention) are okay but you cannot map a network drive. What is a quick way to diagnose the problem?
D	PING the server
Explanation	PING the server At a command prompt type PING then the IP Address of the server. If the request is timed out then the server is not reachable.

Q-203	In order to connect to the Internet, a computer must be able to use the protocol _____.
D	TCP/IP
Explanation	TCP/IP This is the protocol used on the internet.

Q-204	Which Control Panel applet would you use to show which protocols are loaded on a Windows 95 workstation?
C	Network
Explanation	Network

Q-205	What is the result of adding an IP address to the DNS server search order?
D	It tells the local system where the DNS server is located.
Explanation	It tells the local system where the DNS server is located. A domain name service or DNS resolves a Fully Qualified Domain Name (FQDN) such as "alphaexams.com" to a 32 bit IP address such as 161.112.3.241.

Q-206	On a Windows 95 system, you find you can't print to a local printer. How do you determine whether this is due to a spooling problem?
C	Print directly to the printer.
Explanation	Print directly to the printer. If this works then it is probably a spooler problem.

Q-207	Why would File and Print Sharing be grayed out on a laptop using a network adapter and NetBEUI?
C	File and Print Sharing for Microsoft Networks service must be enabled.
Explanation	File and Print Sharing for Microsoft Networks service must be enabled. The File and Printer Sharing for Microsoft Networks component allows other computers on a network to access resources on your computer by using a Microsoft network. The component is installed and enabled by default. It is enabled per connection and is necessary to share local folders.

Q-208	What is the following topology?
A	Bus
Explanation	Bus This topology is the most susceptible to cable faults. If the cable is damaged the network will be inaccessible.

Q-209	Connecting two computers requires that they both _____.
B	use identical protocols.
Explanation	use identical protocols.

Q-210	How do you change the resources assigned to a printer port in Windows 95?
A	In the Device Manager, highlight the port, and click Properties.
Explanation	In the Device Manager, highlight the port, and click Properties.

Q-211	In Windows 98 how do you map a drive letter to a network share? (Choose two.)
A	In Network Neighborhood highlight an object in its dialogue box, select the file option "Map Network Drive".
B	Control Panel, double-click the network icon, click "Map Network Drive".
C	Right-click the Network Neighborhood icon, click "Map Network Drive".
D	Start, Settings, Map
E	This can only be done with NT or Novell.
F	From the command prompt type MAP then the drive letter.
Ans	ac
Explanation	Double-click the Network Neighborhood icon, highlight an object in its dialogue box, select the file option, and click "Map Network Drive". Right-click the Network Neighborhood icon, click "Map Network Drive".

Q-212	You want to allow your Windows NT Workstation computer to resolve Unix host names to IP addresses in your corporate Intranet. Which TCP/IP option should you configure?
B	DNS Server Address
Explanation	DNS Server Address Domain Naming System (DNS) servers, resolve Domain Naming System names (host names) to IP addresses. For instance, if your flie and print server has an IP address of 192.25.36.82 it would be easier to remember a name like "Serve1" than that unwieldy 32 bit address. The DNS server would handle the translation of Serve1 into "192.25.36.82" without the end-user even being awayre of it.

Q-213	If a Windows 2000 system is configured for TCP/IP and DHCP automatic addressing but does not find a DHCP server when booted, what will happen?
C	Automatic private IP addressing will be used to assign an address.
Explanation	Automatic private IP addressing will be used to assign an address. Auto Private IP Addressing (APIPA) was first introduced in Windows 98. For computers that are configured to obtain an IP address automatically, APIPA kicks in if no DHCP server is available on the network to lease out an IP address. APIPA automatically queries the other computers on the network and then assigns a unique IP address to the local computer using the IP address scheme of 169.254.x.y with the subnet mask of 255.255.0.0. The Internet Assigned Numbers Authority (IANA) has reserved the IP address range of 169.254.0.0 through 169.254.255.255 for APIPA. This ensures that any IP address that APIPA generates does not conflict with any public, routable addresses. This feature is turned on by default in Windows 2000 Professional.

Q-214	Which command to test connectivity to every router between your system and the destination system?
B	TRACERT
Explanation	TRACERT Like PING Tracert sends a data packet from your computer to a site or other user to test the connection's performance. If the other site is down, the ping fails and if the site is up, the packet bounces back. However, Tracert shows each hop (router) on the way to its destination.

Q-215	Your client wants to be able to share one Internet connection with other PCs. Which version of Windows 9x should be used?
B	Windows 98 SE.
Explanation	Windows 98 SE. Internet Connection Sharing is Microsoft's answer to sharing internet access on a home network. Microsoft ICS comes built in to Windows 98SE, Windows 98ME, Windows 2000 and Windows XP. Using Network Address Translation (NAT), ICS allows all the computers on your home network to access the internet through a single computer with ICS installed. Unfortunately, ICS is limited in a few ways. It has no logging capabilities and no filtering features. In addition, advanced applications like NetMeeting and VPNs generally do not work with it.

Q-216	Which three TCP/IP utilities are used to determine the IP address of known Internet domain names?
A	PING.
B	TRACERT.
C	Ipconfig.
D	Net-ping.
E	Nslookup.
F	NTBStat
Ans	abe
Explanation	PING. TRACERT. Nslookup. Ping and Tracert display the IP address if you Ping or Tracert using a fully qualified domain name. The best way to remember this is simply to try it. At a command prompt type "Ping localhost". This will display, among other things, your IP address. If you are online type Ping (or Tracert) www.examdrill.com to see the IP address of the server hosting the site.

Q-217	What device driver must be loaded in config.sys to enable power management on a laptop computer?
B	Power.exe
Explanation	Power.exe Although many portable computers had power conservation features, until 1992, they varied from one manufacturer to another. That�s when Intel Corp. and Microsoft Corp. agreed on a common standard for power reduction, called Advanced Power Management (APM). Most newer portables are compatible with APM and come with a program called POWER. With POWER, you can preserve battery power by shutting down selected hardware devices (such as the display) when they aren�t in use. On APM-compatible computers, the life of the battery can be extended by up to 25%. It is possible to use POWER with portables that are incompatible with APM, but it lengthens a battery�s normal life only by about 5%. Power.exe is the device driver for POWER.

Q-218	To print a document open the document you want to print. In the File menu of the program you are using, click Print. What is another way to print a document in Windows 95, 98, or 2000? (Choose Two.)
A	Drag and drop the document icon onto the printer icon.
B	Double-click the printer icon and click File Open.
C	Drag and drop the document onto the printer folder.
D	Drag the printer icon onto the document icon.
E	Using Windows Explorer, right click the document and choose Send to...] Printer.
F	Using Windows Explorer, right click the document and choose " Print now".
Ans	ae
Explanation	Drag and drop the document icon onto the printer icon Using Windows Explorer, right click the document and choose Send to...] Printer To print a document without opening it drag its icon to a printer in the Printers folder or to a shortcut on your desktop. You can also find the document in Windows Explorer, right click the document and choose Send to...] Printer.

Q-219	You have a couple of MB left on your hard drive, and now, all of a sudden, you cannot print from Windows. Why?
A	Print Manager needs hard drive space to spool print jobs until they are printed.
Explanation	Print Manager needs hard drive space to spool print jobs until they are printed.

Q-220	Which font type is infinitely scalable?
C	Vector
Explanation	Vector These are made of lines defined by a beginning and an end point. Because the computer has to figure out and fill in the space between it requires higher computational resources. (i.e. RAM, CPU)

Q-221	Which font type is composed only of dots on the screen?
A	Bitmap
Explanation	Bitmap

Q-222	Which file extension indicate a bitmap type file?
A	BMP
Explanation	BMP A+ Operating System Technologies Examination Objectives include File naming conventions (Most common extensions).

Q-223	What does the term "Hot Docking" mean?
B	power can be on to remove\install a device.
Explanation	power can be on to remove\install a device. Plug and Play Docking: Types of docking (When a portable computer makes a connection with a docking station.): Hot - The Computer can be at full power when it is docked or undocked Warm - The Computer can be in sleep mode when it is docked or undocked Cold - The Computer must be turned off before being docked or undocked.

Q-224	You have trouble printing from Windows 98. What is one of the first things you should do?
C	Disable EMF spooling.
Explanation	Disable EMF spooling. This will cause jobs not to be spooled but rather printed directly to the printer. Generally this is only a troubleshooting measure.

Q-225	Identify one way to install a printer to LPT1 in Windows 95:
D	Click Start, Settings, Printers, and double-click Add Printer.
Explanation	Click Start, Settings, Printers, and double-click Add Printer

Q-226	The symbol below indicates what?
A	A shared drive
Explanation	A shared drive A drive which has been shared so that other network users have access to it.

Q-227	The symbol below indicates what?
A	A mapped drive
Explanation	A mapped drive This is an icon which is a link to a network drive not physically present on the machine on which the icon appears.

Q-228	Why does the Purge Print Jobs option fail to prevent printing in some cases?
A	Jobs in the printer's buffer cannot be deleted from Print Manager.
Explanation	Windows 98 cannot purge a print job which is already in the printer's buffer. After you send a print job to the printer your print job enters the printer buffer (imagine it waiting patiently in line for its turn to be printed). From here it continues to print until the buffer is empty.

Q-229	Tom has a laptop that he uses in a docking station when he is at the office. The docking station allows him to access the network through a network interface card (NIC). When Tom is at home, he connects to the network by dialing up to the office using a modem. He wants to disable certain devices such as the NIC and the CD-ROM drive when he is at home and away from his docking station. What kind of profile should Tom create for his computer to prevent Windows 2000 from attempting to start his network adapter and CD-ROM drive when he is at home?
B	Hardware Profile
Explanation	Hardware Profile Hardware profiles tell Windows 2000 which devices to start when a system boots and/or which settings to use for each device. There is a default hardware profile that is automatically created when Windows 2000 is installed on a system. By default, this hardware profile enables every device that is installed on the computer.

Q-230	In Windows 95, what two facts prevent a printing failure from locking out other applications?
A	The printing subsystem runs its own 32-bit virtual process.
B	Printing is only allocated the upper 64KB of extended memory and does not affect other applications.
C	Windows 95 processes all printing data out to the printer spooler, which eliminates processing in the PC.
D	Windows 95 shuts down the printing process after a selected period of time.
Ans	AC
Explanation	The printing subsystem runs its own 32-bit virtual process. Windows 95 processes all printing data out to the printer spooler, which eliminates processing in the PC.

Q-231	On a Windows 98 system, you send a document to the printer but nothing is printing. You should try all of the following EXCEPT:
D	Disable bi-directional support.
Explanation	Disable bi-directional support.

Q-232	When connecting to a Macintosh printer which protocol do you need to install?
C	AppleTalk
Explanation	AppleTalk

Q-233	You want to connect your Windows NT Workstation computer to a Macintosh printer on the network. Which of the following protocols must you install on your Windows NT Workstation computer?
A	AppleTalk
Explanation	AppleTalk

Q-234	What should you do first when a print job is stalled in Windows NT 4.0?
B	Restart the spooler.
Explanation	Restart the spooler. Spooling holds computer output before sending it to a printer. This enables the main program to run more quickly because output is handled by the print spooler, which then distributes it to the printer at the proper speed. When you restart the spooler you taken the simplest troubleshooting step by purging the print queue.

Q-235	If a network card is physically installed in a Windows 98 laptop and there is no network connectivity, what should you do to find out if the device is functioning correctly?
B	Look at the Device Manager.
Explanation	Look at the Device Manager. There are many factors that would hinder network connectivity, but the question requires that you check whether a device is functioning. The best way to do this is Device Manager. The answer would have been different if you knew the device worked and needed to check the devices settings such as IP address or default gateway. In that case, Winipcfg would have been the appropriate answer.

Q-236	On a Windows 9x computer, which actions can you take to print a document without spooling the print job?
D	Select 'Print directly to the printer' in the Spool Settings dialog box.
Explanation	Select 'Print directly to the printer' in the Spool Settings dialog box. This can be done through the Start menu ] Printers and then right clicking the printer whose properties you want to change.

Q-237	What two GUI paths can be taken to rename a shared network printer (from within Windows 9x)
A	My Computer, Printers.
B	Start, Settings, Printers.
C	Start, Accessories, System Utilities, Printers.
D	Start, Programs, Accessories, System Tools, Printer Setup.
E	My Computer, Control Panel, System, Device Manager, Ports, Printers.
F	Print Manager, System, Device Manager, Ports, Printers.
Ans	ab
Explanation	My Computer, Printers. Start, Settings, Printers.

Q-238	You receive a help desk call from a user who is having trouble printing from a Windows NT Workstation computer. Every time the user sends a job to the printer, the document does not print out completely or comes out garbled. What should you do?
C	Install the correct printer driver.
Explanation	Install the correct printer driver.

Q-239	Closing the Print Manager in Windows 95:
A	Does not purge the associated print job.
Explanation	Does not purge the associated print job.

Q-240	Which Registry key stores all of the hardware settings?
A	HKEY_LOCAL_MACHINE
Explanation	HKEY_LOCAL_MACHINE HKEY_CLASSES_ROOT Contains information about file associations. It contains the same information that is typically stored in the reg.dat in Windows 3.x. HKEY_CURRENT_USER Contains the preferences of the user who is currently logged in. HKEY_LOCAL_MACHINE Contains hardware information of any device ever installed. HKEY_USERS Contains preferences for every user that has ever logged into the computer. HKEY_CURRENT_CONFIG Contains settings for all hardware devices currently installed in the computer. Does not contain settings for devices included in HKEY_DYN_DATA. HKEY_DYN_DATA Contains dynamically stored data on performance monitoring.

Q-241	Before you edit the Registry, you should make a backup copy, as any incorrect change can make your PC inoperable. Which command should you run from the Windows directory that will allow you to copy the Registry files?
A	attrib -s -h -r [registry file]
Explanation	attrib -s -h -r [registry file] Unless you do this you won't have access to the file because it has the system (s), hidden (h) and read only (r) attributes. A+ Operating System Technologies Examination Objectives include Command Prompt Procedures (Command syntax): - DIR - ATTRIB

Q-242	By default SCANDISK and DEFRAG are located in which program group in Windows 98?
C	Programs, Accessories, System Tools
Explanation	Programs, Accessories, System Tools

Q-243	What replaces Windows/DOS SMARTDRV in Windows 95/98?
A	VCACHE
Explanation	VCACHE As Windows needs more RAM, it takes away from the cache and vice-versa. Unfortunately, the cache-sizing algorithms are very slow, especially when used with the swap file. Therefore, the swap file needs to be limited in size. Windows does not allow any direct control over the VCACHE settings for the hard disk drive. The SYSTEM.INI commands can be changed to limit this. To set the best VCACHE size, type the following in the [386Enh] section: MaxCacheSize=(X) where X is one-fourth the size of your RAM, expressed in kilobytes.

Q-244	As you soon as you see DOS starting, what key do you press to bypass the start-up files?
B	F5
Explanation	F5

Q-245	Which command makes a file read only?
A	attrib +r "filename"
Explanation	attrib +r "filename" A+ Operating System Technologies Examination Objectives include Command Prompt Procedures (Command syntax): - DIR - ATTRIB - VER

Q-246	Which of the following file types are run by typing them at the DOS prompt?
A	SYS
B	EXE
C	BAT
D	COM
E	DAT
F	DOC
Ans	bcd
Explanation	EXE BAT COM A+ Operating System Technologies Examination Objectives include File naming conventions (Most common extensions)

Q-247	Which file displays the DOS prompt?
B	COMMAND.COM
Explanation	COMMAND.COM Command.com is the command interpreter for MSDOS.

Q-248	The Windows file SYSTEM.INI contains primarily:
C	Windows system settings and device drivers.
Explanation	Windows system settings and device drivers. You can easily edit SYSTEM.INI using the System Configuration Editor (sysedit)

Q-249	With Cooperative Multitasking, applications are required to cooperate and give up control of the CPU to other applications taking their turn. True of False?
A	True
Explanation	True Windows 9x, NT and 2000 uses Preemptive Multitasking. With Cooperative Multitasking (used by Windows 3.x) applications are required to cooperate and give up control of the CPU to other applications taking their turn, but just like in real life some applications wanted to monopolize the CPU. Preemptive Multitasking is where the operating system executes an application for a specific period of time according to its assigned priority and need.

Q-250	What is a PIF?
C	Program Information File
Explanation	Program Information File Note in Windows 2000 a .WSH file is analogous to the .PIF files used to run older 16-bit applications in Windows 9x. It can be treated as if it were an executable or batch file.

Q-251	In Windows 98 what is the command file used to bring up the Registry Editor?
E	REGEDIT.EXE
Explanation	REGEDIT.EXE You can use Regedit.exe to make changes in the registry. (Note that Windows 2000 includes regedit.exe and regedt32.exe.)

Q-252	A user uninstalled an application in Windows 98 and it still appears in the Start menu. How do you remove it? (choose two)
A	Shut down and reboot the PC.
B	Right click the taskbar, choose Properties and click Remove under Customize Start Menu.
C	Right click the menu item on the start menu and select Delete.
D	Right click the desktop and choose Display Properties, click Start Menu.
Ans	bc
Explanation	Right click the menu item on the start menu and select Delete. Right click the taskbar, choose Properties and click Remove under Customize Start Menu. These are two ways of deleting items in the Start menu. Remember that this does not delete the program. It just deletes the link to the program in the Start menu.

Q-253	Your sound card is not working and appears with an exclamation point in the Device Manager on your Windows 98 computer. What should you do next?
C	Select the properties of the sound card and examine the resources tab for conflicting resource settings.
Explanation	Select the properties of the sound card and examine the resources tab for conflicting resource settings. If there is a conflict of resources you will find more information on the resource tab under properties. If you want to be walked through basic troubleshooting routines then you could start the Hardware Conflict Troubleshooter from within Windows Help. The sound card should by no means be set to IRQ 14. This is the IRQ for the primary hard drive.

Q-254	You have just installed a Windows 98 and IPX/SPX protocol on your network but cannot browse any other stations on the network. Client for the Microsoft networks is installed. What should you do to allow the workstation to browse the network?
D	Enable NetBIOS support.
Explanation	Enable NetBIOS support. Many people have problems when they install Windows 98 on their networks or when running IPX/SPX on their networks. Even though, everything appears to be installed and setup correctly but some or all machines may be missing or suddenly disappear from Network Neighborhood. In this scenario you should Enable NetBIOS support from the protocol's properties sheet (which can be reached through Network Neighborhood). NetBIOS support over TCP/IP is enabled by default whenever you install TCP/IP and are using "Windows Logon" as your primary logon. The check box to enable NetBIOS support over TCP/IP is checked and grayed-out automatically.

Q-255	How can you get a print out of the system configuration on a Windows 9x operating system?
B	From the Device Manager, click the print button.
Explanation	From the Device Manager, click the print button. Note that this does not apply to Windows 2000 and Windows XP machines. The "Print..." button has been removed from Device manager in those operating systems.

Q-256	A user's system is running slowly after installing a new application in Windows 98. What should be checked? (choose two)
A	Scan REG log.
B	Available system RAM.
C	Speed rating of RAM chips.
D	Rotation speed of hard drive.
E	Free space on the hard drive.
F	Network utilization.
Ans	be
Explanation	Available system RAM. Free space on the hard drive. Both too little system RAM and a full or fragmented hard drive would cause a system to slow down. There is no mention of a network in the scenario so that should be ruled out. The speed rating of the RAM chips and rotation speed of the hard drive would be constant factors and would be the same both before and after installing the new application.

Q-257	You want to run 16-bit Windows-based applications on your Windows NT Workstation. Where do these applications run by default?
D	In a single Virtual MS-DOS machine.
Explanation	In a single Virtual MS-DOS machine. Windows NT was specifically designed for the corporate environment, and intended for use on high-powered servers and workstations. Unlike the Windows 9x operating systems, it is not based on MS-DOS, but it can run MS-DOS programs through emulation of a virtual MS-DOS machine.

Q-258	Which of following statement is true when you run a 16-bit MS windows based application in its own memory space? (Choose two.)
A	It runs at higher priority
B	It uses less system memory
C	It can be preemptively multitasked
D	It will not interfere with execution of other 16-bit windows based applications that running at same time.
Ans	CD
Explanation	It can be preemptively multitasked It will not interfere with execution of other 16-bit windows based applications that running at same time.

Q-259	Mary went out for a coffee. How can she lock up her screen after 15 minutes?
A	Setup screen saver with password for 15 minutes.
Explanation	Setup screen saver with password for 15 minutes.

Q-260	Your computer's hard disk is configured with a single partition and uses NTFS. You want to remove Windows NT Workstation from the computer and configure the computer to run MS-DOS 6.22. What should you do?
A	Use FDISK.EXE to delete all partitions on the hard disk. Install MS-DOS.
Explanation	Use FDISK.EXE to delete all partitions on the hard disk. Install MS-DOS.

Q-261	You are training a coworker who is unfamiliar with using a mouse. You decide to show him how to use some of the games that come with Windows NT Workstation so that he can become more comfortable using a mouse. You choose Start, Programs, Accessories, but you find the Games option is not there. What can you do so that the coworker can have the Games option?
D	Use The WINDOWS NT SETUP tab in the ADD /REMOVE Programs properties dialog box in Control panel to add an optional component.
Explanation	Use The WINDOWS NT SETUP tab in the ADD /REMOVE Programs properties dialog box in Control panel to add an optional component.

Q-262	Which of the following actions must you take to setup the default boot system in Windows NT Workstation 4.0?
A	Start -] Program Files -] Start
Explanation	Start -] Program Files -] Start

Q-263	Anna changed the display settings in her Windows NT Workstation. Which of the following display's incorrect settings may prevent Windows NT from loading? (Choose three.)
A	Color Palette
B	Desktop Area
C	Refresh Frequency
D	The Font Size
Ans	ABC
Explanation	Color Palette Desktop Area Refresh Frequency

Q-264	You system does not have a network adapter installed. However you want to install TCP/IP protocols as well as the IP address to see if the network system is OK. How can you accomplish this?
B	Install MS Loopback adapter
Explanation	Install MS Loopback adapter A loopback adapter is a connection device that is plugged into a computer's port in order to perform a loopback test. This is a diagnostic procedure in which a signal is transmitted and returned to the sending device after passing through all or a portion of a network or circuit. The returned signal is compared with the transmitted signal in order to evaluate the integrity of the equipment or transmission path.

Q-265	What modules or programs can you use in Windows NT to display video adapter, settings and driver information for your display? (Choose two.)
A	Video Adapter in Control panel.
B	Windows NT Diagnostics
C	Server Monitor
D	Display icon in Control panel.
Ans	BD
Explanation	Windows NT Diagnostics Display icon in Control panel.

Q-266	Which of the following applet in the Control Panel can be used to update video driver?
B	Display
Explanation	Display

Q-267	You wish to install a PC Card (PCMCIA) device on your Windows NT Workstation computer. Which program in Control Panel for Windows NT shows which PC Card devices are installed and how they are configured?
B	PC Card (PCMCIA) devices
Explanation	PC Card (PCMCIA) devices

Q-268	David bought a new modem, which of the following applets in the Control Panel should be used to configure the modem?
A	Modem
Explanation	Modem

Q-269	How can you change the domain of your Windows NT Workstation 4.0?
B	Control Panel -] Network -] Identification
Explanation	Control Panel -] Network -] Identification

Q-270	How can you install the TCP/IP protocol on your Windows NT Workstation computer?
D	Control Panel -] protocols tab in the network dialog box, choose add.
Explanation	Control Panel -] protocols tab in the network dialog box, choose add.

Q-271	Which of the following statements are true regarding MS-DOS applications running on Windows NT? (Choose two.)
A	They can be configured to always start in a separate NTVDM by selecting the RUN in Separate Memory space check box on the Short cut tab in the properties dialog box of the application's shortcut.
B	They can be preemptively multitasked.
C	They can be started with different priorities
D	They cannot be terminated individually with Task Manager.
Ans	BC
Explanation	They can be preemptively multitasked. They can be started with different priorities

Q-272	How do you setup the priority of all the foreground applications to Maximum?
B	Control Panel -]System -] Performance -]Boost
Explanation	Control Panel -]System -] Performance -]Boost

Q-273	You want to run MS-DOS-based applications on your Windows NT Workstation. Where do these applications run by default?
C	Each MS-DOS based application runs in its own NT Virtual MS-DOS machine.
Explanation	Each MS-DOS based application runs in its own NT Virtual MS-DOS machine. Please note that there are two NTVDMs on Windows NT system: MS-DOS NTVDM and Win16 NTVDM. This is MS-DOS NTVDM

Q-274	Which service must be installed on a Windows NT 4.0 server to allow Dialup network access to it?
C	Remote access service.
Explanation	Remote Access Service The Remote Access Service ships with Windows NT 4.0 Server. Dial-up networking or DUN is A component in Windows 9x that enables you to connect your computer to a network via a modem. If your computer is not connected to a LAN and you want to connect to the Internet, you need to configure Dial-Up Networking (DUN) to dial a Point of Presence (POP) and log into your Internet Service Provider (ISP). IPX/SPX and NetBEUI are network protocols, neither of which is necessary for remote access.

Q-275	You try to boot from diskette and receive the following error message shown below. With which operating system was the disk formatted?
D	Windows 2000.
Explanation	Windows 2000 NTLDR is a boot file used by Windows 2000 and Windows NT.

Q-276	Which files must be present in the root directory of the system partition in order for Windows NT 4.0 to boot?
A	NTLDR, BOOT.INI, NT DETECT.COM
Explanation	NTLDR BOOT.INI NT DETECT.COM IO.SYS, MSDOS.SYS and COMMAND.COM are associated with Windows9x.

Q-277	What command creates an Emergency Repair Disk for Windows NT 4.0?
B	RDISK.EXE
Explanation	RDISK.EXE This task is done exclusively with the Backup utility in Windows 2000. In Windows 9x, the Emergency Recovery Utility (ERU.EXE) is available on the CD in the folder \Other\Misc\Eru. The ERU.EXE program backs up all critical system files, including AUTOEXEC.BAT, COMMAND.COM, CONFIG.SYS, IO.SYS, MSDOS.SYS, PROTOCOL.INI, SYSTEM.DAT, SYSTEM.INI, USER.DAT, and WIN.INI. ERU.EXE also creates an MS-DOS real-mode file, called ERD.EXE, that you can use to restore from MS-DOS if the Windows system fails to start up.

Q-278	A customer is running Windows NT and has 20GBs of unformatted hard disk space. The customer wants to format the 20GB drive, move the data from his 5GB drive and label the 20GB drive as drive B. What Windows NT applet can perform all these tasks for him?
D	Disk Administrator
Explanation	Disk Administrator The Disk Administrator is part of the Administrator Tools. Use this tool to: - Create, format and delete partitions - Mark partition as active - Create, delete strip sets - Committing changes - Assigning drive letters - Secure the system partitions

Q-279	You are currently running Windows 2000 Professional on your computer. It seems as if every week your system gets slower and slower. What are two things you could do to improve performance?
A	Using Disk Management Console Analyze and Defragment your hard disks.
B	Use the Disk Cleanup utility to get rid of unused or temporary files.
C	Run scandisk checking the disk for errors and fixing them when necessary.
D	Using the Backup utility back up the entire system. Reformat the hard disk and restore from the backup.
Ans	ab
Explanation	Using Disk Management Console Analyze and Defragment your hard disks. Use the Disk Cleanup utility to get rid of unused or temporary files. A gradual decrease in performance usually indicates the disk is becoming full or fragmented or both. Scandisk utility is not included in Windows 2000 and it would not speed performance in any way if it were. Using the Backup utility to restore the same (fragmented and superfluous) files wouldn't help either.

Q-280	You answer the phone at the Help Desk. Patricia says that she is having some problems with programs starting up automatically when her computer starts. You think that she might be able to use MSCONFIG to find all the programs that are being started automatically but you aren't sure whether she is running Windows 98 or Windows 2000. (You remember that Windows 98 has this handy utility but Windows 2000 doesn't.) So you ask her, "Which version of Windows are you running on your desktop, Patricia?" She says, "How should I know? You're the PC expert." What do you say?
A	"Click Start, then Run, type in WINVER in the dialogue box and press return. Read to me what it says."
Explanation	"Click Start, then Run, type in WINVER in the dialogue box and press return. Read to me what it says." Hopefully she can handle that. Another way would be to look on the General tab of the System Properties.

Q-281	When managing a Windows 2000 computer you can open a Microsoft Management Console by clicking Run then typing "mmc" (without the quotation marks). But you are then faced with an empty console. What must you add before you can start to "manage"?
A	Snap-in
Explanation	Snap-in Microsoft Management Console (MMC) hosts administrative tools that you can use to administer computers, services, other system components and networks. You can add one or more of these administrative tools, called snap-ins, to the console by clicking on the Console menu, click Add/Remove Snap-in. If you save the Console it will be saved with a *.msc extension. ERD is an Emergency Recovery Disk An applet can be found in the Control Panel There is no such thing as a Pop-in.

Q-282	Which of the following terms refer to a Windows NT Server and NOT to a Windows 2000 Server.
A	Member Server
B	Domain Controller
C	Primary Domain Controller
D	Backup Domain Controller
E	Accounts Controller
F	Master Controller
Ans	cd
Explanation	Primary Domain Controller and Backup Domain Controller refer to Windows NT Servers. In the Windows 2000 Domain model, Servers are either Domain Controllers (takes part in Active Directory replication) or they are Member Servers. The other answers are bogus.

Q-283	You have a new computer with no OS. You would like to triple boot MS-DOS, Windows 98 and Windows 2000 Professional. Which operating system should you install first?
C	MS-DOS
Explanation	MS-DOS You will be less likely to encounter problems installing a multiple-boot system with MS-DOS, Windows 95 or Windows 98, and Windows 2000 if you install these operating systems in the following order: MS-DOS, Windows 95 or Windows 98, and then Windows 2000.

Q-284	You have a new computer with no operating system. You would like to triple boot Windows 95, Windows 98 and Windows NT 4 Workstation. Which operating system should you install first?
D	This cannot be done.
Explanation	This cannot be done. You cannot install both Windows 95 and Windows 98 in a multiple-boot configuration. Windows 98 is intended as an upgrade to Windows 95 and will try to use the same boot file.

Q-285	Windows 2000 drivers and operating system files have been digitally signed by Microsoft to ensure their quality. This could save you hours of work repairing damage done by poorly written driver software. Under System Properties in Control Panel where would you enable this feature?
A	Driver Signing
Explanation	Driver Signing Windows 2000 drivers and operating system files have been digitally signed by Microsoft to ensure their quality. A Microsoft digital signature is your assurance that a particular file has met a certain level of testing, and that the file has not been altered with or overwritten by another program's installation process. With Driver Signing you can select one of the following: -Ignore to allow all device drivers to be installed on this computer, regardless of whether they have a digital signature. -Warn to display a warning message when an installation program tries to install a driver without a digital signature. -Block to prevent an installation program from installing device drivers without a digital signature.

Q-286	A client configured to use only NetBEUI (NetBIOS Enhanced User Interface) can ping a resource by its IP address, but not by its NetBIOS name. What may be the cause?
A	It is not correctly configured to access a WINS Server.
Explanation	It is not correctly configured to access a WINS Server. WINS is a service which maps an IP address to a NetBIOS name.

Q-287	What is the term for the file encryption technology in Windows 2000?
A	EFS
Explanation	EFS The Encrypting File System (EFS) provides the core file encryption technology used to store encrypted files on NTFS file system volumes. Once you encrypt a file or folder, you work with the encrypted file or folder just as you do with any other files and folders. Encryption is transparent to the user that encrypted the file. This means that you do not have to decrypt the encrypted file before you can use it. You can open and change the file as you normally do. However, anyone else who tries to access your encrypted files or folders will be prevented from doing so. Dfs is the Distributed file system WINS - Windows Internet Naming Server EAP is Extensible Authentication Protocol

Q-288	Which tool should be used to check a Windows 2000 PC�s current IP address?
B	IPCONFIG
Explanation	IPCONFIG In a Windows 9x environment the correct tool would have been WINIPCFG. In Windows 2000 and NT IPCONFIG can be used to check the current IP Address. Note that WINIPCFG uses a graphic user interface and can be run from using the RUN dialogue box in the Start menu and IPCONFIG is run from the Command Prompt.

Q-289	There is a new unified interface for managing the thousands of settings, services and devices in Windows 2000. Microsoft Management Console (MMC) hosts administrative tools that you can use to administer computers, services, other system components and networks. Just "snap in" the console to manage the element you are interested in managing. If you are viewing the current MMC and want to add a Snap-in to manage Disk Storage where would you click next?
A	Console
Explanation	Console Click Console then Add/Remove Snap-In. As the question stated Microsoft Management Console (MMC) hosts administrative tools that you can use to administer computers, services, other system components and networks, all in one place.

Q-290	In order to create a new-mirrored volume in Windows 2000 Server what type of partition must the disk have?
C	Dynamic
Explanation	Dynamic In order to create a new-mirrored volume in Windows 2000 Server, you must be using dynamic volumes. It is not possible to create a new mirrored volume with Windows 2000 Professional.

Q-291	Which files need to be reviewed to troubleshoot an error encountered during installation of Windows 2000? (Choose two)
A	SETUPACT.LOG
B	SETUPERR.LOG
C	ERROR.TXT
D	ERROR.LOG
E	FAILLOG.TXT
F	SETUPLOG.TXT
Ans	AB
Explanation	SETUPERR.LOG SETUPACT.LOG

Q-292	Where can you check to see if hardware installed on your system is supported by the Windows 2000 Professional OS?
A	HCL
Explanation	HCL The Hardware Compatibility List can be found at the Microsoft Web Site or on the Windows 2000 installation CD.

Q-293	Computer Management is used to manage local or remote computers using a single, consolidated desktop tool. It combines several Windows 2000 administration utilities into a single console tree, providing easy access to a specific computer's administrative properties and tools. How can you open the computer management console? (Choose two.)
A	Right click on the My Computer icon and choose "Manage this Computer" from the menu.
B	Click Start, point to Programs, point to Administrative Tools, and then click Computer Management.
C	Click Start, Run, then type COMPMAN and press enter.
D	From Settings choose the Computer Management symbol.
Ans	ab
Explanation	Click Start, point to Programs, point to Administrative Tools, and then click Computer Management, OR right click on the my computer icon and choose "manage this computer" from the menu.

Q-294	After you just installed a new video adapter your computer doesn't start. What should you use to repair this?
A	Recovery Console
Explanation	Recovery Console If safe mode and other startup options do not work, you can consider using the Recovery Console; however, this method is recommended only if you are an advanced user or administrator who can use basic commands to identify and locate problem drivers and files. The Recovery Console is a command-line console that you can use after starting the computer with the Setup compact disc (CD) or with floppy disks you created from the CD. LKGC and Device Manager certainly will not work if you cannot access them. In the scenario above your computer does not even boot. Setup Manager is used to make a script file used in unattended setups.

Q-295	You have recently installed a new device driver on your computer which is running Windows 2000 Professional. When you restart your system you receive a Blue Screen of Death error. What would be the easiest way to attempt to restore your system to a bootable state?
A	Start the machine; when the list of available operating systems appears, press F8 to get to the Windows 2000 Advanced Options Menu. Choose "Last Known Good Configuration."
Explanation	Start the machine; when the list of available operating systems appears, press F8 to get to the Windows 2000 Advanced Options Menu. Choose "Last Known Good Configuration." Choosing Last Known Good Configuration provides a way to recover from problems such as a newly added driver that may be incorrect for your hardware. It does not solve problems caused by corrupted or missing drivers or files.

Q-296	The NTFS file system supports file compression. You have copied a compressed WinWord document from your hard disk to a 1.4-MB floppy disk. The size of the compressed file is 1.8 MB. When you attempt to copy the file, you receive the following error message: "Destination drive is full". What should you do?
A	Use another program to compress the bitmap file before copying it to the floppy disk.
Explanation	Use another program (like Winzip) to compress the bitmap file before copying it to the floppy disk. You cannot format a floppy with NTFS. High Density floppies can store 1.44 MB of data, so deleting all data from the floppy wouldn't help.

Q-297	You install an ISA sound card into your Windows 2000 Professional system. The card fails. You reboot and go into "Safe Mode". What do you do?
C	Disable the ISA sound card driver using Device Manager.
Explanation	Disable the ISA sound card driver using Device Manager. You can enter Safe Mode by restarting your computer and Choosing Safe Mode from the Advanced Startup Options (F8).

Q-298	An employee in your company has a disability that makes it difficult for him to use a keyboard. You would like to be able to give him the ability to type by displaying a virtual keyboard and allowing him to use a mouse or joystick to type data. Which accessibility option in Windows 2000 will allow you to enable this?
D	On-Screen Keyboard
Explanation	On-Screen Keyboard On-Screen Keyboard is a utility that displays a virtual keyboard on your screen and allows users with mobility impairments to type data using a pointing device or joystick. MouseKeys enables you to use the numeric keypad to move the mouse pointer and to click, double-click, and drag. FilterKeys instructs your keyboard to ignore brief or repeated keystrokes. You can also adjust the keyboard repeat rate, which is the rate at which a key repeats when you hold it down. StickyKeys, located in Accessibility Options in Control Panel, provides access to the SHIFT, CTRL, ALT, or the Windows keys by pressing one key at a time. There are no accessibility options labeled "Virtual Keyboard" or "Keyboard Synthesizer" in Windows 2000.

Q-299	Which are some differences between Windows NT 4.0 and Windows 2000? (Choose three.)
A	Windows 2000 supports dynamic disks; Windows NT 4.0 does not.
B	Windows 2000 supports file compression; Windows NT 4.0 does not.
C	Windows 2000 supports FAT32 file system; Windows NT 4.0 does not.
D	Windows 2000 supports disk mirroring; Windows NT 4.0 does not.
E	Windows 2000 supports the NTFS file system; Windows NT 4.0 does not.
F	Windows 2000 supports disk quotas; Windows NT 4.0 does not.
Ans	acf
Explanation	Windows 2000 supports dynamic disks; Windows NT 4.0 does not. Windows 2000 supports FAT32 file system; Windows NT 4.0 does not. Windows 2000 supports disk quotas; Windows NT 4.0 does not. The other answers are false because both Windows NT and 2000 support compression, disk mirroring, and the NTFS file system.

Q-300	You are running Windows NT 4.0 on your computer. You have two SCSI controllers and two SCSI Hard drives and you want fault tolerance and want to access data even if any one of the items fail. What is the best method?
C	Disk Duplexing
Explanation	Disk Duplexing Disk mirroring uses two hard disks and one controller. Disk duplexing is the same thing but uses two hard disks and two controllers, and provides fault tolerance. Stripe Set with parity requires a minimum of three hard disks. Striped volumes (Windows 2000) and Striped sets (Windows NT) are created by combining areas of free space on 2 or more disks. It does not provide fault tolerance. If a disk malfunctions data is lost. RAID 5 is the same as a Stripe Set with parity (Windows NT) or a Striped volume with parity (Windows 2000). In the question above RAID 5 would have provided fault tolerance but it would not be possible because you only have 2 disks.

Q-301	Although the recommended way to change registry settings is through the Control Panel, Windows 2000 has two tools for editing the registry. What are they?
A	REGEDIT
B	REGEDT32
C	Registry Wizard
D	Notepad
E	REGEDIT32
F	EDIT
Ans	AB
Explanation	REGEDIT and REGEDT32 are two tools provided to edit the registry of Windows 2000. You should not edit your registry unless it is absolutely necessary. If there is an error in your registry, your computer may not function properly. If this happens, you can restore the registry to the same version you were using when you last successfully started your computer using the Advanced Startup Options (pressing F8 when the OS is loading) and choosing Last Known Good Configuration.

Q-302	In Windows 2000 you have made a Group Policy to track access to a confidential group of files. What tool can be used in Windows 2000 to view the log created by your policy.
A	Event Viewer
Explanation	Event Viewer You can use Event Viewer to view and manage the event logs, gather information about hardware and software problems and monitor Windows 2000 security events.

Q-303	Which platform is the most similar to Windows 2000?
A	Windows NT
Explanation	Windows NT Windows 2000 is basically the upgrade of Windows NT. It is "built on NT Technology" (that is what the splash screen says). It was called NT 5 before it got its present name.

Q-304	Windows 2000 is closer in structure to Windows 98 than to Windows 95. Windows 98, like 2000, uses WDM drivers while Windows 95 uses VXD drivers. Windows 98 could also use the VXD drivers. Before upgrading to Windows 2000 where could you look in Windows 98 to see if it was loading VXD drivers? (Choose two.)
A	SYSTEM.INI
B	AUTOEXEC.BAT
C	BOOTLOG.TXT
D	BOOT.INI
E	CONFIG.NT
F	WIN.COM
Ans	ac
Explanation	BOOTLOG.TXT SYSTEM.INI Before you look in the Bootlog.txt you would reboot and in Advanced Startup Options (F8) choose Boot Logging.

Q-305	Your computer has an "on board" built in 10 Mb Ethernet adapter. You then install a 100 Mb Ethernet adapter. The new adapter isn't functioning. What should you do so that Windows 2000 Professional uses only the new adapter?
A	Use Device Manager to disable the 10 Mb adapter.
Explanation	Use Device Manager to disable the 10 Mb adapter. Disabling a device prevents the device drivers from loading during startup. The physical device may still be present in your computer.

Q-306	You would like to personalize the way your new Windows 2000 Professional computer looks when it starts up. On which of the following tabs or radio buttons would you click to do the following: 1- Associate a third party text editor with files ending with the text extension (.txt). 2- Display an Hypertext Markup Language (HTML) document on your desktop computer screen when you logon? (Choose two.)
A	File Types
B	View
C	Enable Web Content on my desktop
D	Use Windows classic folders
E	Offline Files
F	Enable Web content in folders
Ans	ac
Explanation	Enable Web Content on my desktop File Types To associate a different program with an existing file type open Folder Options in Control Panel. Click the File Types tab. Click the file type that you want to change. Click Advanced. If necessary, modify the description of the file type, and click Change Icon to change the icon for the file type. Click New to add a new command to the list in Actions. Before attempting to add Web content, such as an HTML document to your desktop, make sure the "Enable Web content on my desktop" option is selected in the Folder Options dialogue box.

Q-307	With your Windows 2000 Server computer you install a Beta version of the latest firewall software. Now you keep getting a BOD (Blue Screen of Death) message about a certain VxD driver that is making your system unstable. First you uninstall the software using Control Panel - Add/Remove Software. But the misbehaving driver is still there. Some uninstall programs are less thorough than others. You realize of course that Windows 2000 uses WDM drivers and want to find the culprit. You search in the appropriate folders but don't see the file extensions. In Control Panel - Folder Options - View Tab what option should you change to see the extensions?
A	Hide file extensions of known file types
Explanation	Hide file extensions of known file types If you want to see all file name extensions, clear the Hide file extensions for known file types check box.

Q-308	A client configured to use only TCP/IP can ping a resource by its IP address but not by its FQDN (Fully Qualified Domain Name). What may be the cause?
A	It is not correctly configured to access a DNS Server.
Explanation	It is not correctly configured to access a DNS Server. DNS is a service which maps an IP address to a FQDN.

Q-309	On your network you need to adjust the appearance and behavior of Windows 2000 to enhance accessibility for some hearing-impaired users. You wish to do so without requiring the use of additional hardware or software. You configure some settings under Accessibility Options in Control Panel. You would like to provide visual cues, such as informative icons or text, for events that are normally only indicated by a sound and also to display visual warnings when the computer's speaker makes a sound. Which two options would you use to enable this?
A	View Sounds
B	ShowSounds
C	SoundSentry
D	Narrator
E	Magnifier
F	High Contrast
Ans	bc
Explanation	ShowSounds SoundSentry SoundSentry provides visual warnings for system sounds. ShowSounds instructs programs to display captions for program speech and sounds.

Q-310	On your network you need to adjust the appearance and behavior of Windows 2000 to enhance accessibility for some vision-impaired, hearing-impaired, and mobility-impaired users. You wish to do so without requiring the use of additional hardware or software. A user has a problem that she can only press one key at a time. What option do you enable for her?
A	StickyKeys
Explanation	StickyKeys StickyKeys, located in Accessibility Options in Control Panel, provides access to the SHIFT, CTRL, ALT, or the Windows keys by pressing one key at a time. SoundSentry provides visual warnings for system sounds. ShowSounds instructs programs to display captions for program speech and sounds. High Contrast improves screen contrast with alternative colors and font sizes. Magnifier enlarges a portion of the screen for easier viewing. Narrator uses text-to-speech technology to read the contents of the screen aloud. This is useful for people who are blind or who have low vision.

Q-311	With your Windows NT 3.51 client computer you want to access a Novell NetWare Server. What protocol should you install?
A	NWLink Microsoft's implementation of Novell's IPX/SPX
Explanation	NWLink is Microsoft's implementation of the protocol IPX/SPX. NetWare's default protocol is IPX/SPX. NDS - Novell Directory Service isn't a protocol. Active Directory - Microsoft's Directory Service was first implemented in Windows 2000, and is not a protocol. NetBEUI NetBIOS Enhanced User Interface is a non-routable protocol for small Microsoft based networks.

Q-312	Your computer is configured to dual-boot between Windows ME and Windows NT Workstation 4.0. Which file can you edit to troubleshoot the dual boot process?
E	BOOT.INI
Explanation	BOOT.INI The BOOT.INI file is located in the system root directory, mostly C:. It contains the ARC path and tells NTLDR on which disk the Operating System resides. Config.sys contains environment variables for MS-DOS, Windows 3.x and Windows 9x. Autoexec.nt is used with config.nt in Windows NT and 2000 for compatibility with legacy programs. Wiinnt.exe is used to install Windows NT and 2000. Multi.bat doesn't exist. Win.ini contains configurations and settings for Windows 3.x and Windows 9x.

Q-313	You are working on your Windows 2000 Server and want to access a MSAccess database file that you were working on last week. You try to start it by navigating through Start Menu - Programs - Accessories where you put the link to Access, but you see the menu below. Where did your link go?
B	Windows 2000 by default uses Personalized menus which hide lesser used links.
Explanation	Windows 2000 by default uses Personalized menus which hide lesser used links.

Q-314	How is a shortcut created in Windows 2000? (Choose two)
A	Right click on folder, choose create shortcut
B	Drag to desktop
C	Drag program to recycle bin
D	Control panel, system, pagefile
Ans	ab
Explanation	Right click on folder, choose create shortcut Drag to desktop These are two ways to create a shortcut in Windows 2000.

Q-315	Where can you change network identification in Windows 2000?
C	System properties.
Explanation	System properties. This can be done by right clicking the My Computer icon and choosing properties.

Q-316	Which of the following operating systems are upgradable to Windows 2000 Professional? (choose two)
A	OS/2
B	WINDOWS 3.x
C	WINDOWS 9x
D	WINDOWS NT 4.0
E	WINDOWS FOR GROUPS 3.x
F	BeOS
Ans	cd
Explanation	WINDOWS 9x WINDOWS NT 4.0 Among the choices listed Windows 2000 Professional upgrades are supported only for Windows 9x and Windows NT4.0. Note that while Windows NT 3.51 can be upgraded, Windows NT 3.5 cannot be upgraded to Windows 2000 Professional.

Q-317	In Windows 2000 where should you go to join a group or domain?
B	System Properties.
Explanation	System Properties. This can be reached by right clicking "My Computer" and choosing "Properties".

Q-318	You are running Windows 2000 on your system. Under the START ] RUN what command could you type to bring you to a Command Prompt?
A	CMD
Explanation	CMD A+ Operating System Technologies Examination Objectives include Windows 2000 - Computer Management - BOOT.INI - REGEDT32 - REGEDIT - RUN CMD - NTLDR - NTDETECT.COM - NTBOOTDD.SYS

Q-319	Once a computer is infected with a virus, where does it generally reside?
C	Memory
Explanation	Memory It is important to learn about viruses and how they are commonly spread. You can unwittingly bring viruses into the network by loading a program from a source such as the Internet, online bulletin board or even email attachments. Learn the common signs of viruses: unusual messages that appear on your screen, decreased system performance, missing data and the inability to access your hard drive. If you notice any of these problems with your computer, run your virus-detection software immediately to minimize the chances of losing data. Programs on floppy disks may also contain viruses. Scan all floppy disks before copying or opening files on them, or booting from them. Have at least one commercial virus-detection program and use it regularly to check your computers for viruses. Be sure to obtain the latest virus signature files for your program when they are available, because new viruses are created every day.

Q-320	What will not be affected by a virus?
B	ROM BIOS
Explanation	ROM BIOS All of the others can contain viruses.

Q-321	What is the recommended way to fix the Registry description for the printer driver?
A	Remove the Printer Driver and reinstall it.
Explanation	Remove the Printer Driver and reinstall it.

Q-322	Windows 98 boots into Safe Mode and a box is displayed saying " Windows Failed to initialize the display adapter". How would you correct this problem?
D	Change the display refresh rate.
Explanation	Change the display refresh rate. To change the refresh frequency for your monitor, open Display in Control Panel, on the Settings tab click Advanced. On the Monitor tab in the Refresh Frequency list, click a new refresh rate. The default refresh frequency setting is 60 Hertz, although your monitor may support a high setting. Check your manufacturer's documentation for information regarding the settings your monitor supports. A higher refresh frequency reduces any flicker on your screen, but choosing a setting that is too high for your monitor can make your display unusable and cause damage to your hardware.

Q-323	One of the functions of most viruses is:
C	Creating copies of itself.
Explanation	Creating copies of itself. Viruses can be harmless pranks or cause much damage (i.e. unusual messages that appear on your screen, decreased system performance, missing data, and inability to access your hard drive.) One thing that can be said about almost any virus is that they spread.

Q-324	If your DOS application does NOT run correctly in Windows 98, what is the first thing you should try to do to make it run correctly?
D	Run the application in DOS mode.
Explanation	Run the application in DOS mode.

Q-325	Your Windows 98 system stalls before you see the Starting Windows 98 message. This is most likely caused by which missing or corrupt file?
A	IO.SYS
Explanation	IO.SYS Generally, you should get an error message if either Win.com or himem.sys are missing. Windows does not need autoexec.bat or config.sys to boot.

Q-326	Why would you run System Monitor in Windows 98?
B	To identify significant bottlenecks.
Explanation	To identify significant bottlenecks. The System Monitor provides real-time reports about how various system processes are performing. It displays functions in either a line graph, a bar graph, or a numeric graph. To run System Monitor, go to the Start menu, select Programs, Accessories, System Tools, and System Monitor. By default, the System Monitor shows only the Kernel Process Usage setting (the percentage of time the processor is busy).

Q-327	In Windows 98 which condition can prevent an application from starting or loading?
D	The executable file for the application has been corrupted.
Explanation	The executable file for the application has been corrupted.

Q-328	The NTFS file system supports file compression. You have copied a compressed WinWord document from your hard disk to a 1.4-MB floppy disk. The size of the compressed file is 1.8 MB. When you attempt to copy the file, you receive the following error message: "Destination drive is full". What should you do?
A	Use another program to compress the bitmap file before copying it to the floppy disk.
Explanation	Use another program (like Winzip) to compress the bitmap file before copying it to the floppy disk. You cannot format a floppy with NTFS. High Density floppies can store 1.44 MB of data, so deleting all data from the floppy would not help.

Q-329	What program can be used to monitor the performance of various Windows 98 components?
C	System Monitor
Explanation	System Monitor The System Monitor's real-time graphs provide a snapshot of key performance statistics. You can watch your system adjust its memory, CPU and other settings in real time, which is great for optimizing or troubleshooting a PC. You will find System Monitor under Start, Programs, Accessories, System Tools. If you don't see it there, install it from the Add/Remove Programs applet in Control Panel. Simply select the Windows Setup tab and click System Tools.

Q-330	A customer calls and states that yesterday his Windows 95 system worked fine. Now he gets the message "Missing operating system." What is the most likely cause?
E	The Boot Record is corrupted.
Explanation	The Boot Record is corrupted. The following are a listing of the different causes of "Missing Operating System": -Missing or corrupted Command.com or other boot files. -Computer Virus -Boot Record is corrupted. -Hard drive has failed or has been erased. If you are receiving the "Missing Operating System" error message it is recommended that you follow the steps below to resolve the issue: - Using a write protected bootable diskette, boot from the diskette and type "sys c:" after pressing enter this should give you the message system transferred. Once this has been completed reboot the computer.

Q-331	Your Windows 98 system stops operating properly and cannot be restarted. Which of the following may be a cause? 0
A	Virtual memory is disabled.
Explanation	Virtual memory is disabled. Virtual Memory options can be found at the bottom of the System Performance window.

Q-332	Which of the following is NOT examined by ScanDisk?
B	RAM
Explanation	RAM MS-DOS, Windows 3.x, and Windows 95 and 98 contain versions of the ScanDisk program. ScanDisk performs a battery of tests on a hard disk, including looking for invalid file names, invalid file dates and times, bad sectors, and invalid compression structures. In the file system, ScanDisk looks for lost clusters, invalid clusters, and cross-linked clusters. Regular use of ScanDisk can help prevent problems as well as resolve them.

Q-333	Your DOS application fills the screen, but you want to switch to another application. What should you do?
D	Press [ALT][TAB].
Explanation	Press [ALT][TAB]

Q-334	The window of some programs written for older versions of Windows cover the Taskbar in Windows 98. In order to display the Taskbar and open the Start Menu, press the ______keys.
A	[CTRL][ESC]
Explanation	[CTRL][ESC]

Q-335	From which control panel in Windows 98 can you create a Startup disk?
C	Add/Remove Programs
Explanation	Add/Remove Programs This will create a bootable floppy disk. This is also called an emergency startup disk, and you can create one at any time, on any Windows 9x computer, by selecting the Startup Disk tab of the Add/Remove icon found in the Control Panel.

Q-336	What happens when a hard drive is fragmented?
D	Files are not stored in consecutive clusters.
Explanation	Files are not stored in consecutive clusters. The elimination of fragmentation improves the speed of the hard disk drive dramatically. Running a program to eliminate fragmentation is called defragmenting a drive. MS-DOS installations include a defragmentation program called DEFRAG. Windows 9x includes a defragmentation program that can be accessed from the Start menu ] select Programs, then select Accessories, and finally select System Tools.

Q-337	The Windows 95 system boots but the display is not readable. Which mode should you use to troubleshoot the problem?
C	Safe Mode
Explanation	Safe Mode Safe mode will load a standard VGA adapter. From safe mode you can change display settings.

Q-338	While booting Windows 98 you receive the message "Missing or Corrupt HIMEM.SYS.' What does this mean?
C	HIMEM.SYS is missing or corrupt.
Explanation	HIMEM.SYS is missing or corrupt. HIMEM is an extended-memory manager--a program that coordinates the use of your computer's extended memory, including the high memory area (HMA), so that no two programs or device drivers use the same memory at the same time. Windows 98 needs Himem.sys to start Windows.

Q-339	To boot directly to Safe Mode in Windows 95, press the _______key when Starting Windows 95:
C	F5
Explanation	F5 F8 allows you to chose from several boot options. F5 goes right to safe mode.

Q-340	When booting the error message "Current drive is no longer valid" appears. One possible reason is:
B	The AUTOEXEC.BAT command attempted to access a drive that is not valid.
Explanation	The AUTOEXEC.BAT command attempted to access a drive that is not valid. For instance, if you had a line in the autoexec.bat telling the system to look for the DOS CD-ROM driver MSCDEX on drive D. d:\dos\mscdex.exe /e:mscd001 /l:e /m:10 But you recently moved drive D in another computer. Drive D would not be found and the error message, "Current drive is no longer valid" would be returned.

Q-341	A Windows 95 system gives the message "Missing WIN.COM," and you cannot get a command prompt. What should you do?
A	Reinstall Windows 95.
Explanation	Reinstall Windows 95. This could be disputed, but the generally accepted way to repair this would be to reinstall Windows 95. If Windows 95 is installed in the same directory as the old Windows 95 it will preserve user settings.

Q-342	Which function key do you use to access the Startup menu in Windows 98 during boot?
D	F8
Explanation	F8

Q-343	Which device drivers are loaded if your Windows 98 system is booted in Safe Mode?
B	Mouse, Keyboard, Standard VGA
Explanation	Mouse, Keyboard, Standard VGA In safe mode, Windows uses only basic files and drivers (mouse, monitor, keyboard, mass storage, base video, default system services), but no network connections.

Q-344	SCANDISK does NOT repair:
B	Fragmented files
Explanation	Fragmented files This is done by the Windows defragmentation utility.

Q-345	Which application reorganizes files on a disk in order to optimize disk drive performance?
B	DEFRAG
Explanation	DEFRAG Volumes can become highly fragmented when large numbers of files or folders are deleted. A+ Operating System Technologies Examination may include the following command Prompt Procedures (Command syntax) - SCANDISK - DEFRAG

Q-346	Cross-linked files are files, which erroneously claim the same cluster. Only one file can have the cluster, which means that fixing the problem will result in some data loss, but recovering one file is better than losing both. What DOS program "fixes" cross-linked files?
B	SCANDISK
Explanation	SCANDISK A+ Operating System Technologies Examination may include the following command Prompt Procedures (Command syntax): - DIR - ATTRIB - VER - MEM - SCANDISK - DEFRAG

Q-347	You are installing Windows 98 and it crashes or hangs during the hardware detection phase. What is a good way to figure out what happened?
A	Look at detlog.txt.
Explanation	Look at detlog.txt. A+ Operating System Technologies Examination may include the following: - Windows 9x Plug and Play and Windows 2000 - Identify the procedures for installing and launching typical Windows and non-Windows applications.

Q-348	You have several application running on your Windows 98 machine and the one you are currently working on freezes up. What do you do?
C	CTRL-ALT-DELETE once, select the offending program, click "End Task".
Explanation	CTRL-ALT-DELETE once, select the offending program, click "End Task". Note: In Windows 2000 CTRL-ALT-DELETE will allow you to enter Task Manager from which you can end a non-responding process.

Q-349	You are having problems with your PC, and you want to start it in "Safe Mode", so that just the minimum configuration needed to run Windows 98 loads. How can you do this? Choose two.
A	F8, select "Safe Mode"
B	F5
C	F4
D	press ALT-S as soon as Windows starts
E	type Win95 /s at a DOS prompt
F	Boot to DOS and type- Win.com /min at the command prompt
Ans	ab
Explanation	F8, select "Safe Mode" F5 When you see the message operating system loading, press F8. Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER. In safe mode, Windows uses only basic files and drivers (mouse, monitor, keyboard, mass storage, base video, default system services) but no network connections.

Q-350	If you delete a file from the Windows 98 desktop, how can you get it back?
C	Look in the Recycle Bin.
Explanation	Look in the Recycle Bin. The Recycle Bin provides a safety net when deleting files or folders in Windows. When you delete any of these items from your hard disk, Windows places it in the Recycle Bin and the Recycle Bin icon changes from empty to full. Items deleted from a floppy disk or a network drive are permanently deleted and are not sent to the Recycle Bin. Items in the Recycle Bin remain there until you decide to permanently delete them from your computer. These items still take up hard disk space and can be undeleted or restored back to their original location. When it fills up, Windows automatically cleans out enough space in the Recycle Bin to accommodate the most recently deleted files and folders.

Q-351	Your customer is running a DOS application in Windows 98. Suddenly the application stops running and Windows 98 also stops functioning. How can the customer recover from this with minimal data loss?
F	[CTRL][ALT][DEL] keys and select the application from the Close Program dialog box.
Explanation	[CTRL][ALT][DEL] keys and select the application from the Close Program dialog box.

Q-352	Your Windows 95 system will not boot but you are able to boot to DOS. You have determined that the Registry is corrupted. What is the easiest way to restore the Registry?
A	Copy SYSTEM.DAO to SYSTEM.DAT, and copy USER.DAO to USER.DAT.
Explanation	Copy SYSTEM.DAO to SYSTEM.DAT, and copy USER.DAO to USER.DAT. SYSTEM.DAO, and USER.DAO are the registry backup files. If they too are "corrupt" you may end up reinstalling Windows 95. A startup disk, SYSTEM.INI and WIN.INI cannot fix the registry. Recovery Console is a repair option in Windows 2000.

Q-353	If you do not shut down Windows properly it can cause lost clusters. How are lost clusters recovered?
B	Run SCANDISK
Explanation	Run SCANDISK. ScanDisk performs a battery of tests on a hard disk, including looking for invalid file names, invalid file dates and times, bad sectors, and invalid compression structures. In the file system, ScanDisk looks for lost clusters, invalid clusters, and cross-linked clusters. Regular use of ScanDisk can help prevent problems as well as resolve them. Windows 9x computers will automatically run ScanDisk any time the operating system is improperly shut down.

Q-354	A client calls you and states that the taskbar is missing from Windows 98. You check to see if it has not simply been hidden, but that is not the problem. What is the most likely cause of the problem?
B	The registry is corrupt and must be restored from the backup.
Explanation	The registry is corrupt and must be restored from the backup. When you start Windows, the taskbar may be missing or not displayed correctly. This issue can occur if the registry has been damaged. You can restore the registry from a backup or use Registry Editor to delete the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects When you restart Windows, the taskbar is automatically recreated. You should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).

Q-355	A customer tries to log in to an Internet service provider and is repeatedly prompted to enter her username and password. Which of the following are possible causes? (Choose two)
A	NetBEUI is not installed.
B	IPX/SPX is not installed.
C	The modem is not functioning.
D	Her account is no longer active.
E	She is using an incorrect username and password combination.
F	TCP/IP is not installed.
Ans	de
Explanation	Her account is no longer active. She is using an incorrect username and password combination. If either the modem was not functioning or TCP/IP was not installed there would be no connection and she would not even get to the authentication dialogue box of her ISP. IPX/SPX and NetBEUI are not necessary for an internet connection.

Q-356	A Windows 98 computer is having display-related problems. You need to adjust the graphics hardware acceleration so that you can troubleshoot the problem. From which location can you do this?
A	Control Panel, System, Performance, Graphics
Explanation	Control Panel, System, Performance, Graphics Two other options on the Performance tab are File System and Virtual Memory. You might have been tempted to choose display Settings but graphics hardware acceleration is found under Control Panel, System, Performance, Graphics.

Q-357	Which one is not found on config.sys?
A	c:\path
Explanation	c:\path This statement is found in autoexec.bat.

Q-358	Which GUI text editors can be used to edit the WIN.INI and AUTOEXEC.BAT? (Choose two)
A	SYSPAD
B	NOTEPAD
C	SYSEDIT
D	REGEDIT
Ans	bc
Explanation	NOTEPAD SYSEDIT REGEDIT is the utility to display the hierarchical database which makes up the registry for Windows. There is no text editor in Windows named SYSPAD.

Q-359	Where does Windows 98 store hardware, application, and software settings?
A	Registry
Explanation	Registry This is the purpose of the Registry. The registry is made up of reg.dat and system.dat

Q-360	Windows NT4.0 what is the correct utility to prepare an emergency repair disk?
B	RDISK
Explanation	RDISK Note that RDISK is no longer used in Windows 2000. An Emergency Repair Disk in Windows 2000 is made using the Backup utility.

Q-361	How can you remove temporary internet files? (choose 3)
A	Using Disk Cleanup Wizard
B	Temporary file manager
C	From properties of Internet Options in Control Panel
D	Internet connection wizard
E	From Internet Options of Internet explorer
F	Temporary internet files are automatically deleted when a connection ends.
Ans	ace
Explanation	Using Disk Cleanup Wizard From properties of Internet Options in Control Panel From Internet Options of Internet explorer You can also adjust the size of the cache, choose a starting page for browsing and determine how long your browsing history should be saved.

Q-362	After trying to run a DOS application you get the message "This program can not be run on Windows". What do you do?
A	Restart the application in MS-DOS command prompt.
Explanation	Restart the application in MS-DOS command prompt. Some DOS Applications don't run in the Windows environment, even from the MS-DOS Prompt. In this case you'd have to restart the computer in the DOS mode and run the application from there.

Q-363	What does an incremental backup do?
D	Backs up all files that have the archived Attribute turned on.
Explanation	Backs up all files that have the archived Attribute turned on. An Incremental Backup will back up all of the files with the archive bit turned on, then if turns off the archive bit. A differential backup will not alter the archive bit. The size of the file is irrelevant.

Q-364	What type of file is the Windows 9x registry?
C	Hierarchical database.
Explanation	Hierarchical database. The Windows 9x registry is a Hierarchical database made up of system.dat and reg.dat.

Q-365	What two devices does Scandisk check and fix?
A	Tape drives
B	Hard drives
C	Floppy drives
D	CD ROM drives
E	DVD ROM drives
F	ZIP drives
Ans	bc
Explanation	Hard drives Floppy drives CD ROM's DVDs are read only. Tape drives and ZIP drives are checked by Scandisk.

Q-366	A custom application is conflicting with another application. What can you do to fix the problem temporarily on a Windows NT system?
D	Run the application in a protected memory space.
Explanation	Run the application in a protected memory space. NT can create a VM (Virtual Machine) to control the action of the software. MSCONFIG is only used for Windows 9x. REGEDT32 will not solve the problem.

Q-367	What is the correct order of bootup procedures?
B	POST, BIOS, boot sector, GUI
Explanation	POST, BIOS, boot sector, GUI This is the correct order of booting. The POST (power on self test) is run, BIOS loads hardware information, the boot sector is processed and lastly the Operating System (GUI or graphical user interface) is loaded.)

Q-368	You just got a Windows NT stop error (full blue screen). How can you print an error message that was generated?
B	Reboot and check the system log.
Explanation	Reboot and check the system log. The error message will be recorded and the log can be printed.

Q-369	If you delete a file, it goes to recycle bin and if you delete from recycle bin, what happens with the file?
A	Entry to FAT is removed
Explanation	Entry to FAT is removed. The entry has its first character overwritten, this can be resolved with a third party un-delete programs. The file itself is still there unless it has been written over by another file or by defragmenting.

Q-370	Which key strokes switch a user between simultaneously running applications in Windows?
B	[ALT]+[TAB]
Explanation	[ALT]+[TAB]

Q-371	You got an Internet connection up and running on your computer. You replace a modem with another one. For some reason your dial-up is not working. What do you do?
C	In Properties of Dial-Up connection, select "New Modem" from the list
Explanation	In Properties of Dial-Up connection, select "New Modem" from the list Go To Dial-up Networking and select "make new connection." from here you can select the new modem. No properties for Dial-up connection. Internet connection wizard is used to make the connection.

Q-372	Which one is the easiest migration that you can from one OS to another?
A	From Windows 95 to Windows 98
Explanation	From Windows 95 to Windows 98 Its the easiest because the 2 Operating Systems are virtually identical and can be performed with a simple upgrade CD, without having to change file systems and formatting the hard drive.

Q-373	How do you disconnect or connect the network printer in Windows 9x? (Choose two.)
A	Start/Settings/printers
B	Control panel/network/printers
C	My computer/printers
D	Control panel/system/properties
Ans	ac
Explanation	Start/Settings/printers My computer/printers These are the two ways disconnect or connect the network printer (or any other printer) in Windows 9x.

Q-374	You repeatedly get a message in Windows 9x which says: "kernel32.dll-corrupted'. What do you do to solve this problem?
C	Delete Win386.swp and reboot
Explanation	Delete win386.swp and reboot The Kernel32.dll error may appear if your Windows swap file is corrupted. To create a new swap file, restart the computer in MS-DOS mode, delete the Win386.swp file in the Windows folder, and then restart the computer. To create a new swap file first shut down. On the Start menu, click Shut Down. In the Shut Down Windows dialog box, click Restart in MS-DOS Mode, and then click OK. At the MS-DOS prompt, change to the Windows folder by typing the following command cd [drive]:\Windows where [drive] is the drive letter that contains the Windows folder. Typically, this is drive C. To delete the swap file, type the following: del Win386.swp After you delete the swap file, restart the computer.

Q-375	What file is responsible for dual boot in Windows 9x?
D	MSDOS.SYS
Explanation	MSDOS.SYS The following entry must be found under Options for Windows 9x to dual boot. [Options] BootMulti=1

Q-376	What two utilities are safest for editing the Windows 98 registry? (choose 2)
A	Edit
B	Regedit
C	Regedt32
D	Device Manager
E	Control Panel
F	Sysedit
Ans	de
Explanation	Device Manager Control Panel The question asked specifically for the "safest" way of editing the registry. The recommended way to change registry settings is through Device Manager and Control Panel. Both of these utilities edit system configuration via the GUI and are the safest, unlike the Regedit command which can disable your machine.

Q-377	Running Windows 98, you notice that the Device Manager does not list the CD-ROM drive's properties. The drive appears to be running flawlessly. What could be the problem?
D	Real mode driver on CONFIG.SYS
Explanation	Real mode driver in CONFIG.SYS 16 bit applications cannot access the Registry - therefore the device's properties are not display in Device Manager.

Q-378	Converting a disk partition to FAT 32 with Drive Converter provides which of the following advantages over FAT16? (choose three)
A	Programs load faster.
B	Fewer resources required.
C	Greater file security allowed.
D	Drive mappings are more reliable.
E	Increase storage efficiencies
F	Increase of fault tolerance
Ans	abe
Explanation	Programs load faster. Fewer resources required. Increase storage efficiencies One of the main features of FAT32 over FAT16 is more intelligent disk use. If you were to write files to a FAT16 drive and the information overflowed into a neighboring sector, the rest of that sector is wasted. FAT 32 uses smaller sectors so less space is then wasted. You would need more space to store the same amount of data than if you were to use FAT32. FAT does NOT provide greater security, and it does not make drive mappings more reliable.

Q-379	You transfer some files from NTFS volume to another FAT32 volume. Which will remain unchanged? (Choose three)
A	compression
B	encryption
C	permission
D	long file names
E	file attributes
F	file contents
Ans	def
Explanation	long file names file attributes file contents Compression, Encryption, and Permissions are all features available to you by using NTFS. These features were not available to FAT32.

Q-380	You have several computer connected to Internet through dial-up. Which operating system allows you to share the connection with other computers? (choose 2)
A	Windows 95 first release
B	Windows 98
C	Windows 98 SE
D	Windows NT 4.0
E	Windows 95b
F	Windows 2000
Ans	cf
Explanation	Windows 98 SE Windows 2000 This feature is called ICS or Internet Connection Sharing.

Q-381	How can you start the Defrag utility on Windows 9x? (choose two)
A	Control Panel, System, Performance, Defragmentation
B	Start, Programs, Accessories, System tools
C	Right click the drive, Defragmentation
D	Right click on the drive, Properties, Tools
Ans	bd
Explanation	Start, Programs, Accessories, System tools Right click on the drive, Properties, Tools These are the two places to start the defragmentation utility.

Q-382	In Windows 98 what files can be viewed and edited with the System Configuration Editor?
A	win.ini
B	boot.ini
C	system.ini
D	msdos.sys
E	config.sys
F	reg.dat
Ans	ace
Explanation	win.ini system.ini config.sys Sysedit opens and Autoexec.bat, Config.sys, Win.ini, System.ini and Protocol.ini

Q-383	In Windows NT 4.0 you load a new device. Upon rebooting your computer will not boot to your GUI. How do you correct this?
D	Choose Last Known Good Configuration.
Explanation	Choose Last Known Good Configuration. This will load the registry that was saved after the last logon.

Q-384	Which protocol is needed for Internet access?
B	TCP/IP
Explanation	TCP/IP Sometimes called the "internet protocol" the other protocols are found in the TCP/IP stack.

Q-385	Which of the following are required files on the system partition of a Windows NT 4.0 system? (choose 3)
A	NTLDR
B	AUTOEXEC.BAT
C	BOOT.INI
D	NTDETECT.COM
E	CONFIG.SYS
F	WIN.COM
Ans	acd
Explanation	NTLDR BOOT.INI NTDETECT.COM These files are necessary for Windows NT and 2000 to boot.

Q-386	On a NT boot disk, which of the following files are required? (Choose 3)
A	NTDETECT.COM
B	BOOT.INI
C	COMMAND.COM
D	IO.SYS
E	NTLDR
F	AUTOEXEC.BAT
Ans	abe
Explanation	NTDETECT.COM BOOT.INI NTLDR These files are necessary for Windows NT and 2000 to boot.

Q-387	What does ATTRIB.EXE allow? (Choose two)
A	multiple file types
B	modification in file attributes
C	modification in folder attributes
D	attribution of file types to unknown files
E	changes in the attributes of Windows programs
F	displays system properties
Ans	bc
Explanation	modification in file attributes modification in folder attributes

Q-388	What files are necessary to boot Windows 9x to at least a DOS prompt? (choose three)
A	io.sys
B	autoexec.bat
C	msdos.sys
D	config.sys
E	command.com
F	boot.ini
Ans	ace
Explanation	io.sys msdos.sys command.com

Q-389	After installing a program on your Windows 2000 computer you receive the following error: "Files that are required for Windows to run properly have been replaced by unrecognized versions. To maintain system stability Windows must restore the original versions of these files." What feature of Windows 2000 causes this notification to appear?
A	Windows file protection.
Explanation	Windows file protection. Earlier versions of the Windows operating system do not prevent shared system files from being overwritten by program installations. After these changes are made, the user often experiences unpredictable performance results, ranging from program errors to an unstable operating system. This problem affects several types of files, most commonly dynamic link libraries files (.dll) and program files (.exe). Windows 2000 includes a new feature called WFP that prevents the replacement of certain monitored system files. By replacing certain monitored system files, file version mismatches can be avoided.

Q-390	Which backup method is quickest and requires the least amount of backup storage space?
C	Incremental
Explanation	Incremental Incremental will backup only files have changed since the last incremental backup. Differential backs up all of the data that has changed since the last Full Backup, regardless of whether or not another differential backup was performed prior.

Q-391	Which of these volumes supported by Windows 2000 Server? (Choose three.)
A	Bridged
B	Raid-5
C	Spanned
D	Mirrored
E	Basic
F	Complex
Ans	bcd
Explanation	Raid-5 Spanned Mirrored Why not Basic? The term "volume" applies only to dynamic disk which are only supported under NT technology. Spanned, stripped, mirrored, simple and RAID 5 are all volumes. A basic disk uses partitions and is not considered a volume.

Q-392	What two GUI paths can be taken to rename a shared network printer (from within Windows 9x)? (choose two)
A	My Computer, Printers.
B	Start, Settings, Printers
C	Start, Accessories, System Utilities, Printers.
D	Start, Programs, Accessories, System Tools, Printer Setup.
Ans	ab
Explanation	My Computer, Printers. Start, Settings, Printers. These are two GUI paths to renaming a shared network printer.

Q-393	Which of the following file systems are supported by Windows 2000? (choose three)
A	NFS
B	FSN
C	NTFS
D	HPFS
E	FAT32
F	CDFS
Ans	cef
Explanation	NTFS CDFS FAT32 NTFS is the preferred file system for Windows 2000 but FAT32 supported for compatibility. CDFS is the CD file system for the CD-ROM.

Q-394	What is the proper command to install the Windows 2000 Recovery Console as a start up option if the CD ROM is Drive E?
C	E:\i386\WINNT32.EXE/CMDCONS
Explanation	E:\i386\WINNT32.EXE/CMDCONS The Recovery Console looks and acts a lot like DOS. It is very limited (for security reasons) what you can do. For instance you can copy files from a floppy to the HDD but not the other way around. It is strictly for repairs.

Q-395	Which command produced the following output?
A	Ipconfig
Explanation	Ipconfig Ipconfig displays Windows IP configuration settings for Windows NT and 2000. Winipcfg is a GUI interface for displaying the same information in Windows 9x. The utility MSD.EXE (Microsoft Diagnostics) is a diagnostic tool that can determine which hardware options are installed on a computer system without the need for you to remove the case. It is not shipped with every version of Wndows. Ifconfig is like Ipconfig except it is used on UNIX machines.

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